Question about Logitech QuickCam Orbit Personal Web Camera

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Sound - no video

Installation of new Logitech web camera went fine. Test call with Skype showed our video and sound both working fine. Called another Skype member......we could see them but not hear them. They could hear us but not see us !!! Help!!!!!!!!!!!

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Both try using windows live and set up audio and video in the settings as you did with Skpe, as it's a similair programme and supports any camera. If that works better then Skype has a problem with your camera makes.

Posted on Feb 22, 2007

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Posted on Jan 02, 2017

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3 Answers

I am new at using Skype. I have had a logitrech Communicate stx Web Cam installed. I notice there appears to be what one would think are microphone holes at the base of the lens as well as the writing...


You are correct.
For Logitech to work with Skype you need to install the Logitech driver for your model WEBcab. Then you need to configure Skype to use the Logitech WEBcam and microphone.

To test if the Logitech QuickCam is functioning, check the USB cable; make sure it is connected properly. Then click on Start - All Program - Logitech - Logitech QuickCam and see if you can get the camera to capture your image/video.
If this works then configure Skype. Sometimes the WEBcam settings drop off and the WEBcam need to be selected again. Open Skype - Tools - Options - Video Settings and select the Logitech QuickCam
Also check the Audio Settings for the Microphone THEN click on Save.
Avoid connecting the WEBcam to an USB hub, connect it directly to the computer's USB port.

Jul 05, 2010 | Logitech QuickCam Communicate STX Personal...

1 Answer

We have a logitech camera and skype. We can see ourselves in the test. We can see and hear one of our contacts. They can't see us, but they can see us. Our other contact can see and hear us, but we can't...


Go into the skype setup and access the webcam from there and test setup sound / picture etc.

Ensure you tick a box that says "Show video as soon as connection is made" or similar.

Jan 13, 2010 | Logitech Quickcam Chat Webcam

1 Answer

New Logitech QuickCam for my notebook, sound does not work(Mic)


Normal 0 See section A. Skype in the info below to setup the Audio & Video.
Also send this to your family and friends so they have there computer setup properly.
Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/ ) set it up as follows:

  1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if Installed Properly will come up and show a video picture.
  4. Then, on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now be able to see and her to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.html ) set it up as follows:

  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.
Hope this helps. Bud


Feb 27, 2009 | Logitech QuickCam Chat Personal Web Camera

1 Answer

Can''t hear voice of person I call using video Logitech 9000 cam


Normal 0 See section A. Skype in the info below to setup the Audio & Video.
Also send this to your family and friends so they have there computer setup properly.
Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/ ) set it up as follows:

  1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if Installed Properly will come up and show a video picture.
  4. Then, on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now be able to see and her to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.html ) set it up as follows:

  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.
Hope this helps. Bud


Feb 19, 2009 | Logitech Quickcam Chat Webcam

1 Answer

QuickCam mic doesn't work


I read another post that said to go to Logitech itself for up-dates. This I did......downloaded all new drivers, etc. (the disc that comes with the cam must be out of date !). Then when that was done, I went back on Skype and where you do a 'voice test' I was able to this time around to "choose" my webcam - this was not coming up before at all. So in doing that it activated the mic on the webcam and all was OK. We seniors are supposed to be savvy with the forever changing world of electronic devices today! (LOL)

Feb 12, 2009 | Logitech QuickCam Messenger Web Camera

1 Answer

Using Logitech webcam with Skype-INTERMITTENT sound-camera fine


if you need to get rid of logitech go into device manager devices
make sure cam is compatible with operating system
Set cam up with skype
Go to TOOLS, then OPTIONS, and click on
Audio Settings
and set the Microphone and Speakers
to the computer Audio Card.
Then click on the Video Settings.
The camera if installed properly
will come up and show a picture.
Then on the bottom of the page click on Save.
hope this solves

Jan 31, 2009 | Logitech Quickcam Chat Webcam

1 Answer

When I make a video there is no sound, the picture is fine.


You have to see it up for Skype and also to user on computer.
Go to Control Panel and click on Sounds, then Click on Microphones and click on the Drop Down window and select the Camera Microphone. Then click on OK and it should work.
Hope this helps. Bud

Jan 29, 2009 | Logitech QuickCam for Notebooks Pro...

4 Answers

Logitech quick cam communicate stx on Vista - microphone not working


Why isn't the microphone on my camera working?
trnsp.gif Answer The microphone may not work because of a hardware or configuration problem. To determine if it's a hardware problem, test the microphone in Sound Recorder.

  1. Click "Start," > "Programs" ("All Programs" for Windows XP) > "Accessories" > "Entertainment" > "Sound Recorder."
  2. Click the Record button and speak into the microphone of the camera. You should see the green line move, indicating the application is picking up sound.
  3. Click the Stop button.
  4. Click the Play button. If there is no sound at playback, check to make sure the correct device is selected.
    1. Click "Edit," then "Audio Properties."
    2. Make sure Logitech is listed as the Preferred device for "Sound recording."
The microphone may also be defective. To test this, try the camera on another USB enabled system.
If you can record sound in Sound Recorder, but not in the QuickCam application, try setting the Logitech Microphone as the Preferred device in Audio Properties.

This article covers how to configure a Logitech camera's audio and video settings to work with Skype 3.6 or above. trnsp.gif Answer This article applies to the following cameras:
QuickCam Orbit AF
QuickCam Pro for Notebooks
QuickCam Pro 9000
This article applies to the following platforms:
Windows Vista
Windows XP
This article applies to the following 3rd party application:
Skype™ 3.6 or above

To set up Skype for video please be sure that your Logitech webcam is connected and working. This can be verifed by launching your QuickCam software and checking for a video stream withinin the QuickCapture video window. Once the webcam functionality is verified, please close the QuickCam application and follow the steps below.
  1. Launch Skype™ and click on "Tools" as shown in the figure below
    16439.jpg
    Fig 1
  2. When you click on "Tools" you will see a drop down list
    16440.jpg
    Fig 2
  3. Click on "Options" at the bottom of the drop-down list
    16441.jpg
    Fig 3
  4. A new screen appears. Click on the left side of the pane under "Video Settings"
    16442.jpg
    Fig 4
  5. Under the "Select webcam" drop down, please choose your Logitech camera, then click the "Save" button.
    16443.jpg
    Fig 5
  6. Click on "Tools" as shown in Fig 6 to get your Logitech Audio setup.
    16444.jpg
    Fig 6
  7. When you click on "Tools" you will see a drop down list
    16445.jpg
    Fig 7
  8. At the very bottom of the drop down list, please click on "Options"
    16446.jpg
    Fig 8
  9. When you click on "Options" you will see a new screen
    16447.jpg
    Fig 9
  10. On this new screen click on the left side of the pane under "Audio Settings"
    16448.jpg
    Fig 10
  11. You will now have the option to select your Logitech camera's Microphone as your main Audio source. Under the "Microphone" drop down, select the Logitech Microphone, and click "Save"
    16449.jpg
    Fig 11
  12. You should now be ready to use your Logitech webcam and microphone in a Skype video call.

Mar 25, 2008 | Logitech QuickCam Communicate STX Personal...

7 Answers

QuickCam mic doesn't work


For XP users,try:
>Start
>ControlPanel
>Sounds and Audio Devices
>Audio
>Sound Playback
Click on drop down menu arrow.
If there are two audio devices listed: Deselect current device; select second device.
>OK

Oct 05, 2007 | Logitech QuickCam Express Web Camera

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