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Bought a new computer with Vista Home Premium installed. Connected a HP F380 all-in-one printer and all info downloaded from internet so the printer was up & running but now the jets need cleaning & I dont have a version of HP Solution Centre to be able to clean jets. I have tried to download but cant seem to find the right one to download. Help!

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  • learae Dec 08, 2008

    There is no Service tab when I select Properties, that is why I thought I would have to download the Solution Centre but an hour and a half download time seems a bit extreme just to clean the jets... any suggestions? Or is that my only option?

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Hi

Try downloading the software from below link and then try to clean the print heads.
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-47767-1&lc=en&dlc=en&cc=us&product=1128296&os=2093⟨=en

There is another way to clean them.
1. Open Printer and faxes from control panel
2. Right click on printer icon. Select Properties
3. In the printer properties selecr Service tab.
4. under services tab you will see the options to clean the print heads

Thanks
Rizwan
rizwan84tx@gmail.com

Posted on Dec 08, 2008

  • Mohammed Rizwan
    Mohammed Rizwan Dec 08, 2008

    please uninstall and reinstall the software from that link, that should have device management software.

    Thanks
    Rizwan


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