Question about Sony Cyber-shot DSC-W55 Digital Camera

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Lens is stuck sticking out

My son dropped a brand new sony cybershot7.2 mega pixel. The lens has a slight angle on it and is stuck in the out position. He won this camera at a prize draw so we have no receipt. Would this be worth fixing?

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Go online and regester the camera with sony (you will not need a receipt) after you regester it wait a day then call sony service ( go online and click contact us at sony .com for the toll free number), tell them your problem with the lens (you might want to leave the dropped part out) presto your camera should now be under warrenty and they will fix it free of charge

Posted on Dec 08, 2008

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Posted on Jan 02, 2017

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Hi - sorry but this is a very old camera - nice in its day (I had one) but now so out of date.
Any camera which extends the lens is prone to disaster if the lens is knocked when extended - you don't need a grandson to do that either. Any slight fall will knock the lens out of alignment - each sections runs in a very fine twisting in/out circular track as they move - a knock will move all or part out of its track. Sometime you can be lucky and press (straighten) the lens so that its back in alignment - mostly not tho.
Given its age, and the vastly improved cameras out there now at far cheaper prices that we paid 12-15 years ago, suggest you remove the memory card and battery, and give him the camera to play with!. Go get yourself a replacement - if you want a camera which does not extend the lens, that will sit flat in your pocket/purse, even when on, consider the likes (or similar) of the Sony Cybershot DSC-TX55. - great camera - (more like a powder compact as the lens does not extend.)
I have one can so can recommend. Other brands have similar 'flat' cameras also. Save more dollars - find a nice secondhand one on ebay or similar. To use, all you do is sllde the front plate down and you are off.
Cheers - have fun taking pics of that g/son.
Mike

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