Question about Western Digital Passport WDXML800UE (WDXML800UETE) 80 GB Hard Drive

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Cannot delete files straight from Western digital My passport HD

I Have a 250 gig western digital hard drive and cannot delete straight form it i have to move to desktop then delete. Which makes the whole procces take longer when dealing with larger files.

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  • Anonymous Mar 09, 2009

    I have the same problem.  Don't know why I can't delete the files but I found a workaround.  I downloaded a program called "Unlocker 1.8.7" that program allows the files to be deleted.



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1. Install WD Smartware and update it.
2. Run Virtual CD (VCD) Manager at
to remove the virtual CD drive.
3. Use Control Panel add/remove programs to uninstall WD Smartware.
4. Everytime When you plug the hard drive in Windows will come up with the look for drivers window hit 'Cancel'
5. Now use it as an ordinary hard drive!

Posted on Nov 23, 2009

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Hi, I am new but I had the same question about 16 hours ago. i bought my WD PassPort and when i backed up my computer i realized that i did not want some files to be backed up and noticed that i could not delete them. That angered me. After doing much research i found this sight and read the help provided. But what I had figured out my self is this, these external hard drives are not only meant to back up your computer but can also be used for a mass storage device (like a USB Drive). The program that you download upon plugging your WD drive into your computer is just for backing up your computer and retrieving the files if your computer crashes. So when you plug your drive into your new computer after your old one crashed and click retrieve to original place, it is like your computer never crashed. other then that if you want to just load files or folders on to the drive and be able to add & delete all you have to do is the same thing you would do when you use a Flash drive (USB Drive).

Posted on Mar 29, 2010

  • meltdownsoon Mar 14, 2011

    I'm having a crappy time with WD My Passport - hate it! I backed up inadvertantly some malware filled videos which I spent hours and days to get rid off on my computer - and now I retrieved them back after a crash. How on earth can I get them of the "My Passport?" I am having a meltdown.



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1 Answer

Hello, I would like to back up all my data on my current drive which is a 160 GB but overwrite what I already have. What is the process.

Open "My Computer".
Right-click the icon for the Passport.
Choose 'Format'.
Choose 'Quick-format'.
In a very-few seconds, _ALL_ the files on the Passport will be deleted, and the Passport will be 100% "empty".

Then, do a backup from your 'C:' drive to your Passport.

Nov 09, 2010 | Western Digital WD Passport 250GB Portable...

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Xp not recognizing my 250gb WD passport

The Western Digital My Passport line, besides the Essential Series, is originally formated for a Mac (in the HFS+ format) and as such cannot be read by Windows PCs. You can either get a program to read the External such as Macdrive, or format it to NTFS or FAT32; formats that are readable by Windows. I would recommend formatting it to NTFS, because you can only transfer up to 4 Gigabyte files to FAT32, while NTFS is nearly limitless.

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400 Gig Western Digital My Passport not recognized

Delete that video in other pc's with deepfreeze to keep away from system failure. You need to scan your passport, vista is more tricky than xp anything about viruses will cause them to freeze or to reboot on their own to prevent system failure.

Sep 30, 2009 | Western Digital Passport WDXML800UE...

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My western digital Passport 320Gb usb drive is not detected

hi ,

looks like u primary hard drive is inside the laptop and so should be displayed as c : drive ,

and the reason , the external hard drive is not displayed seperately is csue ., the external HD  may be added as slave to the internal HD .,

can u tell me ,make a right click on c:/ drive and choose properties : and tell the totalsize dispalyed 

Jul 23, 2009 | Western Digital Passport WDXML800UE...

1 Answer

How do you take of saved stuff on passport and save on computer?

Open Passport, go to hilight file/folder you want to delete, right click on file/folder, click delete.

Jul 02, 2009 | Western Digital Passport WDXML800UE...

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Western digital passport essential harddrive 250 gig

It assumes that the drive C is the drive you booted from or the "root" drive. You must make it something other than "C". Try putting in a camera card, hooking up an external drive or other device that the computer makes drive "C" THEN hook up your passport. It will be "D" or "G" or something other than "C" and it will work.

Oct 24, 2008 | Western Digital Passport WDXML800UE...

2 Answers

120 gig Western Digital black no longer mounts on LEOPARD osx 10.5 grrrr

i have the same problem.
macbook doesn't see anymore my hdd western digital 2,5'' white 250 GB.
tried disk warrior, disk utility but nothing.
it's just seem disappeared, even if i hear it works inside (and the led light is on)
what can i do?

May 10, 2008 | Western Digital Passport WDXML800UE...

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