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step 1. switch on your computer and wait for it to be ready step 2. connect to the internet step 3. connect to this website step 4. click this link ---> http://www.usa.canon.com/opd/controller?act=OPDDownloadIndexAct
step 7. search for your printer type and model, download the driver, save it, run it and that should be that... if you cant download and save... ask you kids
i think driver u have installed is not support cd label print. u go to your vender who provide u printer. or u have better option to upgrade your driver which support cd label print.