Question about Creative Labs ZEN Vision:M Digital Media Player

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Not working at all, seemingly.

Okay, so, how to explain this. The other night, my Zen froze. Now, this had happened to me a few times before, so I reset it. And, as it was loading all the music, I accidentally hit the play key. When I did this, it ended up going straight to the play screen, and loading up only fourteen songs. Now, considering I have upwards of 1600, this was worrying. "Oh well," I thought, "I'll just load the rest onto it." When I went into Windows Media Player to sync music onto it (horribly inconvenient, but possible, right?) it couldn't detect the player. I checked my connection, and it was fine, and I even went so far as to unplug both ends of the USB cord, and plug them both in. Still not working. I opened up Media Explorer, and it couldn't detect it either. This was worrying. I uninstalled Media Explorer, and reinstalled it, and still nothing. And just a bit ago, having just (unrelatedly) gotten a new computer last night, I figured I should try installing the Creative disc, and seeing whether it'd work. The computer detects the Zen, but that's as far as it goes. I still can't sync my music to the player, and it's really starting to worry me. On the off-chance I explained that well at all (which I probably didn't), any help you guys can offer?

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Re: Not working at all, seemingly.


Posted on Jan 08, 2008

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1 Answer

My philips gogear ariaz 8gb wont turn on.....yesterday it froze then i think it ran out battery.over nothing is happening i tried to charge it and but it wont turn on....

I have had this happen a few times. Try putting a pin in the reset hole. This worked every time for me, plus I didn't lose any data from it, which I thought I would.

May 20, 2011 | Philips GoGear Ariaz MP3 Player

1 Answer

Freezes on the 'Rebuilding...' screen.

The same thing happened too me about six months ago after about a year and a half of using my zen with min. problems. It would freeze on 'Rebuilding..' and then there was an endless cycle of reset but eventually it would Rebuild completely and all my music and information was fine. It seemed to be playing fine but if it froze I had to start the reset game all over again. Then the real problems started. There are a few load screens before you make it to the Rebuild and it started to freeze on that instead after awhile. I was actually revealed when I froze on 'rebuilding..' and made it that far.
If you can get it into recover mode and reboot it seems to have less problems freezing but that doesn't even work for me anymore. Then occasionally when it freezes it starts to vibrate terribly and make a horrible sound. Then it stops and flashes hard disk problems.
This all happened slowly too me. It really wasn't worth the time I put into it trying to fix it. My advice is to work on getting a new MP3 player. If you can get it past the 'rebuilding..' your going to have to play the reset game every time it freeze and it will probably freeze more often.

Aug 21, 2009 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

My zen is not working!

Support for Zen Mozaic on this site:

Try to use the "Top Knowledgebase Solutions": fill in a word like "froze".
This will lead you to multiple answers/links, to repare your player.

Aug 07, 2009 | Creative Labs Creative Technology Zen MP3...

1 Answer

Creative zen froze

Try sticking a safety pin into the reset hole. It's tiny and it should be at the bottom I did this with my other creative when it froze and it worked.

Jun 16, 2008 | Creative Labs Zen Digital Media Player

1 Answer

My new creativezen mp3

Had same prob - reloaded FW lots of times but still no joy - Its broken - send it back

Mar 29, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Zen Vision: M Frozen for good?

. How to reset Zen v +

Zen Vision:M Not Responding SOLUTION! to No Charge, Device Not Connected or Recognize
If that doesn't fix it try the USB cable

Jan 15, 2008 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Creative Zen V Problem

remove the battery and the usb then plug back in. if that doesnt work hit the reset button (if this one has one)

Dec 06, 2007 | Creative Labs Zen V MP3 Player

1 Answer

Zen frozen on one screen even after I've restarted it.

hard drive sounds bad. has it been dropped?
try to do a cleanup
  1. Detach the Zen player from your PC , and ensure that the Zen Sleek is turned off.
2. Connect the power supply to the player.
3. Hold down the Play/Pause button while inserting a paper clip into the Reset hole
underneath your player, beside the data/power connector. Keep on holding the
Play/Pause button while you release the Reset button. The Rescue Mode screen will
then appear.
4. After the recovery mode has started, release the Play/Pause button

It will display the following options.
Clean Up Scans the player and removes invalid links from its music library.
Does not affect music files themselves.
Format (All) Caution! Erases all content!
Save a copy of your player's content before formatting.
Reload OS/ Firmware Caution! Erases your player's firmware.
DO NOT select the Reload Firmware option unless you have access to a PC and you have downloaded the necessary firmware to install.
Reboot Reboots the device.

Dec 04, 2007 | Creative Labs ZEN SLEEK MP3 Player

2 Answers

Creative Zen froze

Try the reset. Poke a paper clip in the hole up by the headphone jack.

Nov 25, 2007 | Creative Labs ZEN V Plus MP3 Player

2 Answers

My Zen V Plus

It happened to me too. Reinstall the software (Creative media explorer e.t.c.)

Sep 05, 2007 | Creative Labs ZEN V Plus MP3 Player

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