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Door staying locked

I have a Kenmore KM HE2 and water is coming out from the liquid dispenser I have called a repair person to come is there any way to get the door to unlock so I can get my clothes out?

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What happen s if you advance the washer too a drain cycle will it drain out the water???perahps its locked from too much water in unit and for safety/flood reasons it will not open. there is a manual release, if hte water level is down to a respectable amount,andto access it youll need to remove the front panel (3s\ screws across the very bottom of the front of the machine) after teh front access panel is removed, you can stick youre hand up the right hand side (where the lock/latch mechanism is) and youll feel a quarter sized plastic tab protruding form hte bottom of the latch assy, simply pull down on it and it will unlock your door for you. reomve the power cord first!!!!

Posted on Dec 08, 2008

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We have a Kenmore HE2 Plus (110.47511702) that started failing to complete it's cycles and was getting a F21 code. This washer was rarely ever used (we had it in a house we were trying to sell), and...


Hello,

Welcome to FixYa.

There are several things which can manifest in a "F21" error, however you stated at the bottom the repair person indicated they remedied an "F20" error.

Before proceeding and generalizing on many things which can cause either of these faults, can you verify it is indeed an "F21" error message in the display ?

I will look for your reply and help move you forward in any manner I can.

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Mar 23, 2011 | Kenmore HE2 Plus Front Load Washer

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Kenmore 11047511701 Front Load clothes washer: Liquid detergent runs out of dispenser and down front of machine immediately as liquid is poured in instead of holding liquid. Dispenser was not overfilled.


You could have a clog in the housing underneath the dispenser where the water flows through a hose into the tub.
Pull the dispenser drawer completely out.
There is a tab that needs to be depressed to release the drawer and remove it.
Check the opening at the bottom of the housing just inside the dispenser housing opening to see if a small sock or garment is clogging this opening.
Reach down into this opening to see if an item is inside the hose.
This is the normal issue that will cause water to leak out of the dispenser housing.

http://media.fotki.com/1_p,wbwdbgswgksbgfwxgtqsskgwtqkq,vi/ktfgsrbbdxwtwtqtfwk/1/1303472/5961857/image45924img-or.jpg

Wash the dispenser drawer thoroughly with warm water. Make sure that you pull off the siphon covers and wash all siphon holes. This process is described in your owner's manual. Replace the dispenser drawer and try the washer again.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Jun 14, 2009 | Kenmore HE2 Plus Front Load Washer

1 Answer

Water in the bleach reservoir after each use


The dispenser door is caked with old soap and not closing all the way. (most likely)


Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Jun 01, 2009 | Kenmore HE2 Plus Front Load Washer

1 Answer

Bleach and fabric softner despenser liquids not being used.


You could have a clog in the housing underneath the dispenser where the water flows through a hose into the tub.
Pull the dispenser drawer completely out.
There is a tab that needs to be depressed to release the drawer and remove it.
Check the opening at the bottom of the housing just inside the dispenser housing opening to see if a small sock or garment is clogging this opening.
Reach down into this opening to see if an item is inside the hose.
This is the normal issue that will cause water to leak out of the dispenser housing.

Wash the dispenser drawer thoroughly with warm water. Make sure that you pull off the siphon covers and wash all siphon holes. This process is described in your owner's manual. Replace the dispenser drawer and try the washer again.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

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Is this an HE2 washer? if it is, open door gently tug at bellows top left hand corner you should see a small piece of clothing stuck between tub and dispenser inlet to the tub.

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1 Answer

Door Locked


Did you try to unplug the unit for five minutes to see if the system resets and the door opens?



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Dec 08, 2008 | Kenmore Washing Machines

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