Question about GE Profile JTP18 Electric Single Oven

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GE JGBP80 oven shuts off and the locked door light flashes

My oven shuts off during preheating or during baking time and the door locked light flashes. Wiggling the door lock will shut off the light but the oven needs to be re-started and it has happened several times in a row by itself-no bumping of the lever or walking near it.
I have not hit hit the self-cleaning buttons by accident. It just happens and is very frustrating. I can't leave the kitchen when cooking.

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  • Arthur1031 Dec 11, 2008

    I have the JBP84 and it does the same. It just shuts off after so many minutes for no reason at all. It is a brand new oven. It does this during preheat and during bake.

  • smason8 Dec 30, 2008

    I had the repair service here and they replaced the ERC (motherboard component) to the tune of $375 after I told them it was a funky lock issue. Christmas day it happened 2 more times so I called the repair center, they came again, and this time said it was the door lock and ordered a new one. I did get a credit for the replacement of the ERC. The part is ordered and we'll see. Now I just ned to get through cooking for New Year's......3 holidays and it still isn't fixed....

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I believe there are two reasons for this model to shut off during bake and reheat. One is the lock as mentioned and the other is the master control board. The control board was faulty in my situation and was replaced (under warranty thank goodness). But even with a new control board - the problem occurred. The tech from GE explained there is a faulty design with the actual connection between the control board and the oven itself so he had to hard wire the control board instead of using the plug in connectors. Just a note that the communication from the lock goes through the control board so what may seem a lock issue could still be the control board. The lock and swtich are mechanical - they just send a signal to the board itself. If the board is faulty, a new lock won't do much to solve the problem. Thanks for the feedback from others.

Posted on Dec 31, 2008

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That's awesome! I just found this site on Christmas day minutes away from family arriving and I had exhausted the manual for help. Under the troubleshooting section of the manual it lists "door Locked" light blinking as a problem with the only solution being - "shut the door." With three dishes in the oven that didn't help!

I took the advice of the site and wiggled the actual door lock on the inside of the oven and that didn't work right away either.

I had to trick the oven into thinking the door was shut by pressing the sensor on the right hand side in and then turn on the oven cleaning cycle with the sensor held down. After the lock activated and moved across with the door open, I had to hold down the door unlock feature and wiggle the lock as it unlocked. A little more complicated, but none the less it worked!

It must be a sensor inside the locking mechanism that isn't reading the lock being open - or something...

Posted on Dec 25, 2008

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Posted on Jan 02, 2017

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Print the following infore for future ref if you wish. How it works is simple tage a look at it in Motion
Component Test Procedure Results
Electronic
range control
F1−1 –Upper Oven >650°F with door unlocked.............................
F1−2 –Lower Oven >650°F with door unlocked.............................
F1−3 –Upper Oven >950°F with door locked.................................
F1−4 –Lower Oven >950°F with door locked.................................
F1−7 –Membrane switch is not responding ...................................
F3−1 –Upper sensor is shorted at (< 100 ω) or
open at (>5 K ω) ...............................................................
F3−2 –Lower sensor is shorted at (< 100 ω) or
open at (>5 K ω) ...............................................................
Check actual upper oven temperature,
if > 650°F check sensor.
Check actual lower oven temperature,
if > 650°F check sensor.
Check actual upper oven temperature,
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Check actual lower oven temperature,
if > 950°F check sensor.
Check membrane switch for connection or damage.
Check upper sensor, harness, and connections
Check upper sensor, harness, and connections
Engineering
Test Mode
Press BAKE pad.
Enter 100°F using the number pads.
Immediately push and hold BAKE pad for appropriate oven
approximately 3 seconds.
This mode can also be entered by pressing the hidden pad
for 3 second located to the left of the lower oven light pad.
Used to view the actual oven temperature for both ovens at all
times, even when an oven function is active.
This mode will also display the current fault code for 5
seconds in the time digits.
Fault codes
accessed
through
Engineering
Test Mode
F0−0 –No fault .................................................................
F1−5 –Upper hardware failure within control ....................
F1−6 –Lower hardware failure within control.....................
F1−8 –Shorted key in membrane switch ..........................
F1−9 –Internal communication errors within control .........
F1−A –Upper latch switches ............................................
F1−B –Lower latch switches.............................................
F1−C –Upper door switch.................................................
F1−D –Lower door switch.................................................
F1−E –Sensor input not calibrated ...................................
F1−H –EEPROM error .....................................................
F1−L –Temp in ovens are the same for long period .........
F1−N –Internal voltage on control not working .................
F9−1 –Upper lock switch is not correct.............................
F9−2 –Upper unlock switch is not correct.........................
F9−3 –Control does not see upper door lock....................
F9−4 –Lower lock switch is not correct.............................
F9−5 –Lower unlock switch is not correct.........................
F9−6 – Control does not see lower door lock ...................
EE –Control cannot read E-PROM. Unit will shut down.
Default from factory
Replace control
Replace control
Check membrane connection
Replace control
Check latch wire harness
Check latch wire harness
Check lock wire harness
Check lock wire harness
Verify sensor is operating properly
Replace control
Verify sensor is operating properly
Replace control
Check lock wire harness, and lock switch
Check lock wire harness, and lock switch
Check lock wire harness, and lock switch
Check lock wire harness, and lock switch
Check lock wire harness, and lock switch
Check lock wire harness, and lock switch
Disconnect power for 60 seconds. If EE reappears, replace ERC
Test Mode This mode must be activated within the first 5 minutes of
power up.
Press BROIL and CANCEL pad for approximately 3 seconds.
If oven temperature is greater than 400°F, the Test Mode
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Press and hold individual pads for 4 seconds to activate.
Display will have dashes in all segments to indicate the mode is
active.
Upper Bake: Energizes upper bake element
Lower Bake: Energizes lower bake element
Upper Broil: Energizes upper broil element
Convection Bake: Energizes convection fan
Upper Oven Light: Energizes upper oven light
Lower Oven Light: Energizes lower oven light
Upper Clean: Energizes upper motorized door lock
Lower Clean: Energizes lower motorized door lock
Stop Time: Energizes Beeper
Cook Time: Displays error codes
Timer 1: Energizes ROM version
Timer 2: Energizes EEPROM version
Keep Warm: Cooling Fan
Clock: All display segments light
If functions do not perform as specified, replace ERC
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adjustment
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Enter 550°F using the number pads.
Immediately push and hold BAKE pad for appropriate oven
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To decrease or increase oven temperature. Push AUTO SET
pad until negative or positive numbers appear. Oven can be
adjusted from -35° to +35° (-37.2° to + 1.6° C) in 5° F (2.7° C).
To avoid over adjusting oven move temperature -5° each time.
Push OVEN CANCEL button.

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