Question about Microsoft Xbox 360 Console
After installing the NXE dashboard
update, I am having problems selecting most of the options on the
dashboard. If I go to the options in My Xbox and Welcome, I can
select those just fine. I can play games on Xbox live without any
problems. However, if I go to the dashboard options in Video
Marketplace, Game Marketplace, Events, etc., I can't select any of
the options. For example, if I go to Netflix in Video Marketplace and
hit A to select, the console makes a sound as if it knows I hit A,
and the "A - Select" in the lower left corner lights up.
However, nothing else happens. There is no "hang" time - it
doesn't seem to be trying to load anything at all. There is no
response when I hit A to select an option other than the sound. I
know that my controllers work because I am able to play games with no
problems. There is no problem with my connection, because I am able
to connect to Xbox live and play games online without a problem. It
isn't a problem with Netflix specifically, because I can't select any
options that aren't in "My Xbox" or "Welcome." I
have tried to select these options with both profiles that are on my
Xbox, to no avail.
I have tried:
-resetting my router
-power cycling the modem
-restarting the Xbox
-deleting and recovering my profile
-performing maintenance on the console through the system settings
Xbox customer "support" has been horrific so far - condescending and unhelpful, as if the problem is that I don't know how to plug a modem into a wall. So frustrating. So I thought I'd come on here, where people actually know what they are doing.
Power off the xbox 360. Hold down the sync button and power on the unit, don’t release the sync button until it’s loaded all the way to the dashboard.
Resetting to factory defaults / resetting parental locks
Press the following key combination
Left Trigger, Right Trigger, X, Y, Left Bumper, Right Bumper, Up, Left Bumper, Left Bumper, X
This should give you a dialogue asking whether or not you want to reset your system to factory default settings.
Posted on Jun 02, 2010
First open the "System" blade in the Xbox 360 dashboard, then go to
memory, and press Y on the hard drive to open the "Device Options"
menu. Then press the following sequence of buttons: X, X, LB, RB, X, X.
You will be asked if you want to perform maintenance on your hard drive
and delete all patches. Choose yes. Then restart your xbox To later reinstall the patch, just
get on Xbox Live again.
please rate me =]
Posted on May 28, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Oct 14, 2014 | Microsoft Xbox 360 Console
Sep 07, 2014 | Microsoft Xbox 360 Console
Jan 04, 2011 | Microsoft Xbox 360 Console
Nov 21, 2010 | Video Game Consoles & Games
Mar 14, 2010 | Microsoft Xbox 360 Console
Feb 11, 2010 | Microsoft Xbox 360 Elite Console - Black
Nov 25, 2009 | Microsoft Xbox 360 Console
Aug 07, 2009 | Microsoft Xbox 360 Elite Console
Apr 26, 2009 | Microsoft Xbox 360 Console
Jan 30, 2009 | Microsoft Xbox 360 Console
270 people viewed this question
Usually answered in minutes!