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I'm sure you're heard this one lots of times but here goes. I have been unable to open my Hotmail Inbox all day and I urgently need to get my messages. Any suggestions? Thanks

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  • Simon Kelly
    Simon Kelly May 11, 2010

    are you accessing this just through the website? are you getting an error? is anything displayed after you log in?

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  • 34 Answers

You may try Outlook Express or Mozilla Thunderbird to download all the messages and check them offline this may solve your problem

Please do rate the solution

Posted on Dec 08, 2008

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Unable to access my emails


Which email account ?
Most email users experience that dread of realizing they can't access their messages at some point, but the trick is not to panic.

Microsoft has procedures in place to help you get back into your Hotmail and see what is waiting for you in your inbox.

Check you username and password.
Hotmail passwords are case sensitive, so something as simple as having your caps lock on can keep you from accessing your account.

Double check to be sure you are typing both your username and password exactly how you created them.

Reset your password. If you haven't logged into your Hotmail in some time and suspect you might be using the wrong password, click the "Forgot Your Password?" link on the Hotmail log-in page.

On the next screen, follow the prompts to enter your email address and the given security verification code.

Click "continue" and on the next screen, select the option that allows you to answer your pre-set security question.

This is a question you supplied when you set up your Hotmail account.
After correctly answering the question, you will be prompted to reset your password.

Clear your browser history and temporary Internet folders if you are continually getting a "Page Cannot Be Displayed" message when you log in.

The exact procedure for doing this depends on your operating system and browser.
If you continue to get see this message, it could indicate a problem with the Hotmail server.

Check the status of the network on a site like Down Right Now that reports server problems on popular sites.

Submit a support request on the Windows Live page.
On the Windows Live site, select "Hotmail" under "Standard Services."
A search screen will open that will allow you to check out a variety of Hotmail related support topics.

At the bottom of that screen, choose "get more help" and then "support."
A support form will open for you to complete and submit to the Hotmail team.

You will receive an answer within 24 hours.
Note that you will need a second email account that you can access so that the Hotmail support staff can send you your answer.

Hotmail support
http://support.microsoft.com/kb/316659


Live support
https://support.live.com/?scrx=1

Jan 25, 2014 | PC Desktops

1 Answer

I am unable to see my Hotmail inbox


With web browser go to Hotmail.com. It is now Outlook. Click go to inbox.

Oct 21, 2013 | PC Desktops

2 Answers

Login to hotmail


Hi,
could you please tell me what OS is on your computer, your browser/aswell it's version, more details on the problem.

Apr 24, 2013 | PC Desktops

1 Answer

Login to hotmail


Hotmail is a free email service provider operated by Microsoft.
Though Hotmail has existed since the early 1990s, changes made to the service may be preventing Hotmail from loading correctly on your computer.

Clear your Web browser's cookies and then restart your browser.
Enter your Web browser's "Options" utility and delete all cookies, then restart your browser, then try to load Hotmail again.
Cookies are files that store information on your computer.
Your Web browser constantly refers to the information as it loads websites.
If an error has been stored in a cookie, it is possible that this could prevent you from being able to log into Hotmail.
Go directly to the Windows Live website.
Though Hotmail addresses and the service itself still exists, Hotmail has existed under the "Windows Live" banner of products since 2007 with the release of Windows Vista.
If you're attempting to load Hotmail through Hotmail.com, your browser may be having a hard time redirecting you to the new site.
Go to the Windows Live website (see Link Below) directly and try to log in there.
http://login.live.com/
Type your user name correctly.
To log into your Hotmail account you are going to need to type your full user name followed by "@hotmail.com" into the "Windows Live ID" box on the site.
If you leave out the "@hotmail.com" part of your email address, Windows Live will be unable to log you into your Windows Live inbox.
Type your password correctly.
Hotmail account passwords are case sensitive, which means that capital letters are considered different from lowercase letters.
Make sure all letters that should be capitalized in your password are (and those that shouldn't be capitalized aren't), and then click "Sign In" to try to access your Hotmail account again.

Apr 24, 2013 | PC Desktops

1 Answer

How to open an email;


well its really simple. first open internet explorer then go to the home page where you created your e-mail for e.g if your e-mail is hotmail then logon to www.hotmail.com.
after u've done this, on the right margin on the screen you will see windows live id and password.In the windows live id enter your mail and below it in the password box enter your password...After you login,click on inbox and start reading your mail.

May 16, 2010 | PC Desktops

1 Answer

Need to replace faulty driver on Kernel stack


You need to have someone run a diagnostic on the hard drive. The software & proper tools are something an adverage user can't or doesn't want to buy for a once in a while thing. You could just save your data & re-format but that's a band-aid, if that drive's going out, it'll happen again & next time it might not turn back on.

May 11, 2010 | PC Desktops

1 Answer

Hi I'm desperate because I dont know how my password for my email (hotmail) got changed, and when I reseted it, I lost all my emails. They where very important emails. My inbox is on "0" again....


You might not be looking at your inbox. Particularly with Windows Live Hotmail's new interface, it's easy to overlook which mail folder you might have selected. If you've accidentally clicked on a folder that has nothing it, like "Drafts", it might appear that your inbox is empty. Before panicking, click on the "Inbox" icon on the left to make sure you're looking where you think you are. This also clears "full message view" which can obscure the list of messages in your inbox.
You've selected a display filter. Next to the "Sort by" item in the Windows Live Hotmail column header is a small icon that allows you to "Show only messages..." that meet a criteria. For example you could elect to show only messages that have an attachment. If there are none, then your inbox will appear empty. Once again, clicking on the inbox icon to the left will clear the filter and show you all messages in your inbox.
It just disappeared for reasons unknown. I hate to even have to include this as a possibility, but as best I can tell it happens. Recently it seemed to occur as accounts were switched from the old style MSN Hotmail to the new Windows Live Hotmail, but that should be over by now. Nonetheless, I've not been able to determine a common cause or reason. It just happens
You can try to contact customer support. The quickest route I found was this link: https://support.live.com/eform.aspx, and then click on Windows Live Hotmail. You can then submit a support request.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Dec 01, 2008 | PC Desktops

1 Answer

Ten days ago my email access suddenly stopped and no matter how I try I cannot access my contacts, email inbox, outbox ect.ect. ect/


what type of account do you have..Yahoo, Hotmail etc? and make sure you don't have the caplock feature on when you enter name and password.. logins are case sensitive meaning if you set it up as all lower case..you'll need to enter it the same way..

Sep 23, 2008 | PC Desktops

1 Answer

I am on Windows live mail and I am trying to move emails from one inbox to another. I am receiving an error that says An error has occurred. Configuration: Port: 0 Secure(SSL): 0 Code:...


I've been having this problem, but I think I just worked out why. I'm trying to move an email with mp3s in to a hotmail account, but hotmail has an attachment limit of 10MB if I remember, this email is something like 20MB. Does your email have attachments that exceed the size limit in this other inbox? I'm not 100% sure that's what the error means but I think it's that simple.

Jul 23, 2008 | PC Desktops

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