Question about Computers & Internet

3 Answers

ABC Full Episode Player wont play

I used to be able to watch ABCvideos (ie.LOST) the video downloads 100% but when i hit play I get the "cant find...error" page. The same happens when I open emails, but sometimes they do open??? I really would like to watch the episodes again I have been watching episodes on line up until last week. Now it's making me install a new player. When I go through the installation process, after I click run, it does nothing. Fox is doing the same thing. Their players are both from the same company, Move Networks. I've been on their website, but there is no troubleshooting area on there. Maybe someone else will have better luck. I originally put this in the wrong place in solutions. I am trying to use full episode player. I get to the website, then the full episode player and get there but when I try to pull up an episode a blank white screen comes up. I have tried numerous times and also restarted my computer but it still doesn't work. Some of the time it even freezes up my comuter. I am able to watch full episodes on other website. I don't know if there player is down, a software issue or my computer. Any ideas?

Posted by on

  • 16 more comments 
  • dpamelar Dec 09, 2008

    Same problem... blane white screem then when I try to download the player I get a message that says "blocked"..I don't know what to do...I am disappointed because I really enjoyed watching shows on Now I can't. I wonder if it is an abc problem and they need to fix it on their end?

  • Charlene Masterson
    Charlene Masterson Dec 09, 2008

    looking for help on this one too. my computer freezes.

  • Anonymous Dec 10, 2008

    I can get to the place where I choose an episode hit play and it just sits there

  • Anonymous Dec 10, 2008

    when i get to where you choose an episode then hit play it does nothing at all

  • ytrammnell Dec 10, 2008

    on the abc full episode player i get to the place where you choose an episode then hit play and it just sits there

  • sweetstuff19 Jan 13, 2009

    I'm having the same problem, I can open the player where it lists all the shows but when I click on an episode of one of them to watch it never does anything it just freezes with that little busy cursor going around and around again but it isn't doing anything. I even had someone try it for me on another computer and it did the same thing on their computer!

  • missee925 Jan 26, 2009

    I get the show to load, and I can choose and episode; but when I choose "standar" or "hd", I get the little white spinning circle. I've given abc feedback, and implemented their suggestions, and it still doesn't work. I'm thinking abc has a done something to the site, because I was able to watch episode 10 of greys a few weeks ago, and everysince then it has not worked for me.

  • Anonymous Feb 23, 2009

    i have the same problem!i was able to watch HD quality before!this problem started last week!I DONT knw why.i installed the lastest flash even upgraded windows. changed and upgraded internet explorer, I even cleared up temp internet files!this is not wroking! it loads and then gives me the option to choose the episode but when click on it that round curser keeps going and going!and freezes!what the hell is going on.>>I am so upset!want to watch LOST

  • Anonymous Feb 25, 2009

    I have Flash and i reinstalled the higher version and it's still not working! and i literally have the same problem as everyone else in this post.

  • tiffu Mar 10, 2009

    Same problem! Everything works fine until I get to the screen where I choose between Standard Def and HD, and no matter which one I pick, it freezes up right after with the little spinning/loading symbol. It's so frustrating!

  • Anonymous Mar 10, 2009

    After I click either HD or standard definition it freezes.

  • tsmolsky Mar 23, 2009

    I just get a blank gray screen that says error at the bottom

  • rwilson683 Mar 24, 2009

    I was able to watch ABC show until this week, now all I get when I click on the show I want is a gray screen with a yellow error on the bottom left corner.

  • euge963 Mar 29, 2009

    I have the newest flash, fresh install of vista and newest firefox. i go to any episode of any show from abc.s player and I get an error saying something about error code ad_sponsor. No matter what I do I still cannot get it to work. I reinstalled the player many times. Do you think i have to try reinstalling firefox? this is bull It should not be that difficult to watch somethig online. I mean youtube never has any problems.

    I think it is because abc has really high end adverstisements running in their player. It hosted a lays advertisement that had an interface running allowing you to click on links in addition to a vidoe playing to the left of everything. I believe it is a problem from their part. They possibly did not include an ad this week or the ad has a major problem in its code.

    Just my two cents.
    I would just wait it out. I thought one night would do but I think we have to wait something like a week.

    To speed up the process you can send feedback to ABC from the web player. Before you choose a video to play you can hit a feedback button in the upper right hand corner of the page.

    I sent an e-mail to their feedback team and recieved a generic e-mail from that didnt help me at all. It may help you. I replied to this e-mail with more information about my situation and am awaiting response.

  • usair_girl Apr 01, 2009

    I have windows Vista and I can't watch any shows on ABC or ABC family - and just tried - NBC and CBS - something is wrong. This just happened about a week ago but before that I could watch whatever I wanted. On ABC I get the ad_sponsor error and NBC I can get to the eposide but it won't let me click - ABC Family it just spins never loads - and also CBS just spins and never loads - Please help!!! as I'm on the road a lot and cant miss my shows :)

  • ls8756a May 06, 2009

    I have the same problem! I have Windows Vista, have updated to the latest versions of Firefox and IE and downloaded the lasted Flash, and Shockwave but the episodes on both ABC and NBC refuse to load. The ad videos play, everything else plays fine...the episode just doesn't load. It started happening a couple weeks ago. 

  • awood4445 May 18, 2009

    I have the same problem and have tried all the fixes and they don't work and it's getting really frustrating!!!

  • Anonymous May 19, 2009

    I get the ad_sponsor error message when trying to watch the abc shows.


3 Answers

  • Level 1:

    An expert who has achieved level 1.


    An expert that has over 10 points.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

I found this on another site and it worked for me:

I have really been bothered by having to watch ABC shows online through a tunnel, which as of my most recent discovery was pointless. The problem isn’t with comcast filtering, there is some sort of problem with the ad system they have setup. Some of the ABC affiliates don’t work correctly and cause the shows to never start playing resulting in either a black screen or the waiting cursor circling round and round.
Assumming you have no other problems, open a new browser window or tab and enter the following URL.
That’s it, you should now be able to watch all the online shows. The only difference is the &aff=kjif at the end. Enjoy.

Posted on May 16, 2009

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 238 Answers

Install Flash Player. If you have one, reinstall it to a higher version.

Posted on Dec 22, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Why bother using ABC's video player. It just doesn't work. It stalls screen goes black. You have watch and rewatch and rewatch their damn commercials till your about to throw up.

Posted on May 23, 2010

2 Suggested Answers

  • 460 Answers

SOURCE: episode problems

okay try the following turn off your computer for 5 min then turn it bak on and try again some times these all it need try it and let me know if this works for U. Was this helpful? Your rating n comment if very appreciated thank you

Posted on Sep 23, 2009

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

How to watch video track in Browsers like IE 7, IE 8 requires such a player to play video without converting the video to FLV or MP4 format.

Download the VLC (VideoLAN media Player) It will play almost all type of media formats. You can easily found it on google.

Sep 10, 2011 | Computers & Internet

2 Answers

YouTube Videos play, but are pink tinted, pink color noise.

Use Older version of flash player..
your problem will be solved.. 100% tested...

Dec 10, 2009 | YouTube Videos

1 Answer episode problems

okay try the following turn off your computer for 5 min then turn it bak on and try again some times these all it need try it and let me know if this works for U. Was this helpful? Your rating n comment if very appreciated thank you

Sep 21, 2009 | Computers & Internet

1 Answer

Cant play youtube

Its because the Flash Player addons are probable disabled.

If your using firefox then go to tools - add ons - and find the flash player.

IE - go to Tools - Manage addons and thne select the ones called flash addon to enable.

Hope i helped.

Jul 05, 2009 | YouTube Videos

1 Answer

I cant watch movie from youtube

If you can watch a video no matter how slow it plays then the issue aint with the plugins or the browser, The possible cause is the internet connection speed, if videos play for sometime and shows buffering then your internet connection speed is either slow or used up by other internet related applications that use the available bandwidth if you are running them simultaneously.

test your speed at this site ""

Jun 25, 2009 | Computers & Internet

1 Answer

All videos dont play

install first the flash player v. 9 or latest

then go to Tools, Internet Option,security, select a zone to view or change a security setting, make it default level all... internet. local internet and others.. then ok..

the restart your IE..

goog luck

May 28, 2009 | YouTube Videos

1 Answer

ABC full episode player freezes at 30%

If too many people watch an episode then the ABC executives have to pay the writers too much money. So, only so many people can watch until the quote is reached.

Mar 27, 2009 | Computers & Internet

1 Answer

ABC Full Episode Player wont play

I don't know if this will solve the problem for all but it did for me. I right clicked on the grey screen, selected the only available text that was there about Adobe and ended up upgrading from Adobe Flash Player 9 to 10. Closed and reopened IE7 and was able to watch the two episodes of Better Off Ted that I missed.

Mar 24, 2009 | Computers & Internet

1 Answer

Youtube IE problem

Hi there

thanks for posting your problem on fixya

I think you have not installed flash player for the ie please download adobe flash player first then try
if its still not playing then download mozilla firefox and watch the movie and whatever you want from this link
click on download latest version and download mozilla

Don't forget rank me for this question


Sep 23, 2008 | YouTube Videos

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

9,568 people viewed this question

Ask a Question

Usually answered in minutes!

Top Computers & Internet Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers


Level 3 Expert

101608 Answers

David Payne
David Payne

Level 3 Expert

14160 Answers

Are you a Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides