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I have a Whirlpool front load washer wfw8400tw02. I have had 2 service calls to checkout the out of balance condition. The first tech moved a drain hose inside the machine. The second one tried leveling the machine and made it worse. I already had it level before both tech were out here. Still has bad noise like it's hitting inside. I think the the tub spindle is bent. Bought new in July 2008 serial number is HLW1382740. Can you help as whirlpool hasn't.

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Being level is not quite as important as being solid on floor or on solid floor..if on a pedistal remove bottom drawer and be sure all mounting screws are tight ..with drawer adj all legs up until they are up tobottom of pedistal ck washer by trying to rock if movement detected adj FRONT feet only as much as needed to reduce motion ..same applies without pedistal if is a noise issue more than an unbalance issue suspect shocks supporting tub try removing bottom panel and being careful allow unit to run and try with one hand to isolate which shock..changed 1 friday

Posted on Dec 08, 2008

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