Question about HP Photosmart C7280 Laser Printer

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HP C7280 »'Ink System Failure - Error: 0xc19a003f' Message Displays on Control Panel

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IssueAn 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel. The printer cannot copy, receive faxes, or print. 
Solution
Press the On button to turn the printer off. 
Unplug the power cord from the back of the printer.
Remove all the ink cartridges.
Wait two minutes.
Plug the power cord into the back of the printer.
Press the On button to turn the printer on. 
Install the ink cartridges when prompted.
If the error code does not display, the issue is resolved.
If the 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel, service the printer.

Posted on Feb 03, 2009

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I had a similar problem of a senseless printer error code with similar useless help from HP for one of my client's HP Photosmart 7510. I also could not find any other relevant help online. But, while searching, I did notice a suggestion to clean the contacts. When I removed the ink cartridge carrier, I noticed a large build-up of ink around the nozzles. Cleaning out the carrier did the trick for me. It couldn't hurt to give it a try.

Follow the steps below if you need them. And, please click "Yes" below if this has helped you at all.

Remove the carrier: Open the printer to access the ink cartridges. Slide out the ink cartridge carrier if it is parked. Remove all of the cartridges. Then flip the lever to the right of the carrier. Grasp the carrier using your thumb on one side and index/middle finger on the right, both near the top, and pull straight upward. Careful, yours may be more full of ink than my client's was.

Clean the carrier: Wash the carrier in a sink with warm/hot water at various angles until all noticeable ink is cleared away. Briefly wash water directly into the carrier's induction screens which contact the sponges of the ink cartridges. This may help a little to flush any ink from the nozzles which might have dried in them while the printer was inoperable.

Remove most of the water: Shake the carrier downward (only while upright) and tip the carrier forward and side ways. But, be careful since some ink will still be contained in the carrier's ink channels. Pay close attention to the induction screens. If you tip it too far or shake while inverted, ink may splash out through the screens or drain back onto the carrier. If this does occur, repeat the cleaning procedure.

Note: Do not attempt to drain all of the ink from the channels, whether through the induction screens or through the nozzles on the underside of the carrier.

Dry the carrier contacts: Lightly wipe the tiny metallic white squares on the backside of the carrier with a dry paper towel. Spot dry the surrounding area, including the nozzle arrays on the underside of the carrier - dab, don't wipe. You should get ink spots on the towel from the nozzles. This is to be expected and is a sign that the nozzles are not clogged (at least not completely).

Inspect the carrier transport: Examine the area with the metal prongs that were exposed when the carrier was removed. Dab dry any areas with ink if you find any, especially near the metal prongs. If you discover any ink on the prongs, use a wet, but drip-dried cloth or towel to continuously dab the prongs until they are clean. Then dab with a dry cloth or towel. Re-inspect and ensure any lint or other debris is removed from the prongs.

Reassemble and test: Return the carrier to the transport, flip the locking lever to the downward position, return the ink cartridges, and then test your printer.

I hope this helped and that all goes well. Please click "Yes" if this has helped you at all.

Posted on Mar 30, 2014

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1 Answer

Error code OXC4B827F


This is an Ink System Failure message. I would try this guide. 'Ink System Failure' or a '0x...' or a 'C2...' Error Message Displays on the Front Panel. To help resolve the issue.
If that doesn't work, please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www.hp.com/cgi-bin/hpsupport/index.pl.

Oct 12, 2015 | HP Officejet 4630 Inkjet Multifunction...

1 Answer

HP C7280 ink system failure error: 0xc18a0101


just had this exact issue with my C7280. I called HP Tech support, got a body in Bangalore or someplace, and was pleasantly surprised that they were prompt and knowledgeable, and solved the issue very quickly after transferring my call one time to a hardware support expert.

Here are the details. Got the Ink System Failure message. The error code shows was '0xc18a0005'. The tech had me press and hold the '*' key on the key pad, then press the '#' key and release them both. Then he had me enter '123' to enter maintenance mode. He then had me press the right arrow (beside the OK button) until System Config. menu appeared on panel. Then pressed OK two times to clear the error condition, then cancel two or three times to return to the top menu. Then powered off and back on, printed a test page just fine, copied a document fine.

I hope this help those who have similar issues

Jun 16, 2011 | HP Photosmart C7280 Printer

1 Answer

INK SYSTEM FAILURE Oxc19aOO36 please turn printerOff and then On This message comes up when I try to print


Try checking ink levels of the printer
If you have brand new inks replace the old ones and check if you will still get the same error

Clean the printheads contacts with damp clean cloth there might be ink residue that blocks the nozzles

'Ink System Failure' or a '0x ...' Error Message Displays on the Control Panel

Issue
An 'Ink System Failure' or '0x... ' error message displays on the printer control panel. The exact text of these error messages varies by printer, but they are usually preceded by the word 'Error .'

The steps to resolve this issue depend on the error code that displays on the product control panel with the 'Ink System Failure' message. Review the solutions in the section that addresses your particular issue.

Solution one: Reset the product


Without turning off the product, disconnect the USB cable from the rear of the product.
NOTE: The USB cable connects to the port on the back of the product. The port is labeled with the USB icon ( ).
Figure 2: Example USB connection (your product might not look exactly the same as this example)
Description of disconnecting the USB cable.

Remove the cartridges from the product.

Wait for the 'Insert Cartridges ' message to display on the control panel.

Disconnect the power cord from the back of the product.

Wait 60 seconds.

Reconnect the power cord. If the product does not automatically turn on, press the Power button

Reinsert the cartridges, and then close any open doors on the product.

If you receive a prompt to print a calibration page, do so.

Reconnect the USB cable to the rear of the product, and then try printing again.

Solution two: Service the product
If you have completed all the preceding steps and are still experiencing a problem, service the product.
Determine if your product is in warranty or out of warranty. If you need help determining your product's warranty status, go to HP's Warranty Check Tool .

*
If your product is in warranty , contact HP.
*
If your product is out of warranty , click here to view additional printer support options starting as low as $20.


http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01458034&lc=en&dlc=en&cc=us&product=3560280#N998

Hope it helps you a bit

Mar 29, 2011 | HP Photosmart C6380 All-In-One InkJet...

2 Answers

HP C7280


Hi there It worth a try nothing to lose and it may work. Error code: 0xc18a0201, 0xc18a0206, 0xc18a0306, 0xc18a030a, 0xd0620130, 0x887dd03a, 0xd05d010d, 0xf0af8004, 0xc19ac3ff, 0xc18a050...

Reset the product:
1. Without turning off the product, disconnect the USB cable from the rear of the product.
2. Remove the cartridges from the product.
3. Wait for the 'Insert Cartridges ' message to display on the control panel.
4. Disconnect the power cord from the back of the product.
5. Wait 60 seconds.
6. Reconnect the power cord. If the product does not automatically turn on, press the Power button ( ).
7. Reinsert the cartridges, and then close any open doors on the product.
8. If you receive a prompt to print a calibration page, do so.
9. Reconnect the USB cable to the rear of the product, and then try printing again.
Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Mar 02, 2010 | HP Photosmart C7280 Laser Printer

1 Answer

HP 6280 INK SYSTEM FAILURE


Try This :

First check with a new set of orginal HP catridge ; if still it doesn't work then the printer needs to be replaced ; call HP if the printer is in warranty they will do it free of COST ; No. for HP is : 18004746836;

Sep 16, 2009 | HP Photosmart C7280 Printer

5 Answers

HP Photosmart C7280 Ink System Failure


I foun the solution here: http://www.fixyourownprinter.com/forums/printer/54675#31

By Terry Richardson: I just had this exact issue with my C7280. I called HP Tech support, got a body in Bangalore or someplace, and was pleasantly surprised that they were prompt and knowledgeable, and solved the issue very quickly after transferring my call one time to a hardware support expert.

Here are the details. Got the Ink System Failure message. The error code shows was '0xc18a0005'. The tech had me press and hold the '*' key on the key pad, then press the '#' key and release them both. Then he had me enter '123' to enter maintenance mode. He then had me press the right arrow (beside the OK button) until System Config. menu appeared on panel. Then pressed OK two times to clear the error condition, then cancel two or three times to return to the top menu. Then powered off and back on, printed a test page just fine, copied a document fine.

I hope this help those who have similar issues.

Oct 08, 2008 | HP Photosmart C6180 All-In-One InkJet...

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