Question about Apple (MA034Z/A) Analog Modem (MA034ZA)

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Modem problem every time i try using the apple usb modem to connect in my mac mini the computer freezes and asks me to restart?

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Re: modem problem

Is it a gray screen with a message box? it could be a kernel Panic

Posted on Sep 10, 2008

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Re: modem problem

I'm not up on Mac, but when any pc freezes, it is normally a driver error.

Posted on Feb 20, 2007

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Everytime I disconect my desktop to the modem and connect it to my laptop or vice versa, I have to disconect the power source and restart the modem or else it will not work. Is there anything I can do to...

Easiest thing is to get a router and install that between the Surfboard and the computers.
When you switch over computers, the modem sees a new mac address and it doesn't like it. That's why you have to restart it. The router gives it a permanent mac address and it then serves as many computers as you care to connect. (up to 200 or so!)

Feb 06, 2011 | Arris SURFboard SB5101U DOCSIS 2.0 Cable...

2 Answers

RCA DCM425 modem ethernet connection won't work

The setting for the Computer 1, use the network connection wizard to automatically configure the modem to work as a server station. Next, set the IP number manually and the DNS at automatic or is given by your ISP. Now the Computer 2 (workstation) should be connected to a Hub/Switch. The same, go to network connection wizard and select the appropriate connection setting, there are view samples for the connection types so explore them. After the setup, try loading your internet browser.... When done, it should work fine. Keep me posted for any problems.

Nov 26, 2007 | RCA Thomson Digital Cable Modem (DCM305R)

1 Answer

My iPhone does not connect to the Zoom X6 DSL modem. I can connect my laptop and a couple other wireless devices but not my iPhone. Is there a setting I should change either on the router or on my iPhone?...

there is 2 possibility 2 change in router first WEP or wpa security code if in your router need password for connect it then you need to find that key code to enter in iPhone.
Second if in router MAC filter is enable then you need to add your iPhone MAC address in allow list of router.
For that Connect your router to computer with ethernet cable then you can access it with following default link.
If you are not able to access it with above ip then check your computers ip address gateway ip is your router ip try with it.
Then it ask for user name and password.
Type user as "admin" and password as "admin" or "password" or blank.
Then you can see configuration page of router.
Click on WAN settings and set those settings as your internet service provider settings.

Clickon wireless settings enable wireless then enable WEP Security then add WEP code .It is your password to connect wi fi.Then save settings and restart router.
Then you can connect your wi fi network with that code.
First find the mac address of your iPhone in network setup menu then add that mac id in mac filter of router configuration menu.Then save settings and check.
Let me know if you need further assistance.
Thanks for using FixYa.

May 05, 2010 | Zoom X6 (5590) DSL Modem (55900003)

2 Answers

My new mac mini wants a password to connect to my wireless network (Motorola SBG900)


The SSID (network name) and password should be on the wireless router itself, usually underneath the unit.

If its not there, the password will be with documentation you got with the wireless router.


Nov 27, 2009 | Arris SURFboard SBG900 (49402201900) Modem

1 Answer

O2 usb huawei broadband disconnecting problem?

will it may be that easy so you just have to restart installtion of your modem with a restart frist of your computer
if you use xp it problem if the modem is for vista and if you use vista just remove the driver and renstall it agian i hope that help's u

Aug 30, 2009 | Modems

1 Answer

The computer does not see the apple usb modem when plugged. This on my new computer, which uses OS 10.5.8. In an older computer I can see the modem just find going to System Preferences, Network (it...

Can you see it in System Profiler? (Apple -> About This Mac -> More Info)

If not then you're onto a non-starter I'm afraid. Your modem is incompatible. If you can see it in the Profiler but it's not picking it up as you describe in System Prefs then it's a driver issue - check out the manufacturer's website for a driver for your OS, or Google for one.

Hope that helps,

Aug 25, 2009 | Apple Modems

1 Answer


When you have modem plugged straight into computer, you can access it at, should ask for modem access code, (on bottom), then you can click 'advanced' > ppp location and set it for 'on computer'. There may also be a link for technician stats, it will give you info about isp connection. You should / might be able to browse but ISP may need original MAC address of machine (network adapter} you used when 1st signing up. Or if set to PPOE, it would look for name / PW in order to access INternet through ISP.
Anyway, try (after setting PPP on computer) Modem into WAN of router, access router, set PPOE > insert Log-in name / PW and save all settings. Then try homepage, if no, have router "clone MAC address" of the Network adapter you had the 5100 plugged into. Now it should work, even if no <INTERNET> light. ETHERNET light should be constant. Have router use DHCP to address machine independantly of what ISP addresses router, which it will do when modem (having connection confirmed with DSL light)

The other way, PPP location set 'on Modem', means the modem signs into ISP and then it assigns IP address with a timeout around 20 minutes. By getting connection test results when modem is connected to computer, it may seem to make sense, by understanding how ISP knows that modem access code / MAC address, and lets the settings of modem determine if router needs to sign in or not. If PPP is 'on modem', it will be looking for the MAC address of computer, that is why you may need to clone that address into router, so the router can appear as the machine to the modem, than the router assigns net address to computer.


Jul 09, 2009 | Efficient Networks SpeedStream 5100 Modem

1 Answer

Trying to connect two computers through a sb5101 modem

you cant connect usb and ethernet on that modem at the same time you have to use a router

Mar 15, 2009 | Arris SURFboard® SB5101 Cable Modem

1 Answer

No internet when using router

Your modem has already registered itself with the MAC address of your computer, so it doesn't recognize the MAC of your router. In cases like this you have two options:
  1. Configure your router to clone the MAC of your computer
  2. Connect the router to your modem and do a soft reset so the modem registers itself with the MAC of your router.
Clone MAC - Go to your routers Admin web interface and on the main page you should see the "Router MAC Address" section at the bottom. Select "Use Computer MAC Address" and click "Apply" and your router should reboot and you'll be back in business.

Soft Reset
- Plug the modem into the router via the ethernet cable then do a soft reset.

To do a soft reset, do the following:
  1. pull the power cord from the modem
  2. count to 5
  3. hold down the Reset EMR button on the modem
  4. plug back in the power
  5. count to 30 while holding the Reset EMR button (the modem should be blinking a lot)
  6. release the Reset EMR button and see what happens.

Jul 07, 2008 | Modems

1 Answer

Sleeping modem?

hmmm..sleeping modem disease..rare but there is an may find that this is something that's in your network connections settings, and there fore, your modem is fine..check for any time out settings, in your network connections settings area. might be on advanced tab.

check your computers warranty here 4 FREE

Mar 22, 2008 | Siemens SpeedStream Modem (4100) (SS4100)

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