Question about HP OfficeJet 4315 All-In-One InkJet Printer
Unable to copy fax or scan
I would suggest that you disconnect the usb cable from the printer. Then, if the printer was previously installed, uninstall all programs related to the printer through Add/Remove Programs in the Control Panel.
After restarting the computer with the printer still disconnected you can follow the directions below to download the latest drivers.
To download the drivers you can go here. When the page opens you will need to choose your operating system. Then, from the Drivers section I would choose the full feature driver.
Once you click that, you will see a Install Now button that will allow you to immediately install the software and/or a Download Only button that will allow you to download the file for later installation.
Either option will have a link below them that says View Directions which can be used to get step by step instructions for installation of the drivers.
Hope this helps. Please rember to rate this information.
Posted on Jan 04, 2009
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Posted on Jan 02, 2017
Tips for a great answer:
Solved! I now can scan wirelessly throughout my network. I downloaded the drivers for a friends newer HP all-in-one scanner and I can scan. Look for the driver for the 309a series of printers and install it. Complete the install and set up your existing printer. You can now scan, print, fax wirelessly. It includes updated HP apps for these functions that work with OS 10.5. I didn't upgrade to the HP 1.1 drivers through Apple. The file name is: PS_AIO_05_C309a_Net_Full_Mac_WW_102.dmg
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