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I am borrowing the schools Cannon HV-20 HD Video Camcorder to copy my son's soccer games and the camera is not being recognized by my computer. I have it connected via a USB cable.

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You may have to go to Cannon's web site and download the software for that video camera to your computer. Some computers will not automatically see all devises on it's own without the specific software for it. I know before I switched to using Macs I usually always had to download the software. Even w/ the macs you sometimes have to do so. At least Cannon's web site should offer some tips and solutions for using that product.

Posted on Dec 08, 2008

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I have a dxg 569v hd 720p digital camcorder and everything works great except when i connect it to a usb cord. the screen goes black and the green light stays on. i bought it used from a friend so i cant...


Try NOT connecting your camcorder to your computer.

The best way to download videos from your camcorder to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camcorder to the computer, and won't run down your camcorder's batteries.

Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy videos from the card to the computer's hard drive, the same way you copy any other files. Or you can use any video cataloging program, such as iMovie on Mac or Windows Movie Maker on Windows.

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After the Computer recognizes as Removable device, you can double-click on it to view the video files stored in the Memory of the Camera. Then, you can copy and paste the video files to the desired location on the Hard drive of the Computer.

If un-installing and installing the USB Driver does not work then you may transfer the files using Memory Card Reader.
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Purchase or borrow an external video capture device and run the camera into that as if it were a TV or VCR. This will bypass the PC's need to format the chip.

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I am in CT and have the device if you are in the area.

Hope this helps!

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