Question about Office Equipment & Supplies
Had the same problem on my Dell Latitude running WinXP SP2, installing a HP6380.
I noticed the installer was trying to access the other network printers I had setup (the status of these printers turned into "unable to connect" in Control Panel.) These printers are on the company's network and were not accessible from the home network I was on at the moment of installation.
I then started a VPN connection to the company's network, so that the printers were all accessible. The "add device" part of the insallation then went through and the printer was setup successfully.
Posted on Jan 05, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jun 20, 2011 | HP Office Equipment & Supplies
Aug 16, 2010 | HP Photosmart C6180 All-In-One InkJet...
Apr 08, 2010 | HP Photosmart C6180 All-In-One InkJet...
Jan 15, 2010 | Dell Inspiron E1705 Notebook
Sep 26, 2009 | Dell Inspiron 1525 Laptop
Aug 27, 2009 | Dell Inspiron Mini 10 Notebook
May 27, 2009 | Dell Inspiron 1000 Notebook
Oct 15, 2007 | OKI C5200n Laser Printer
151 people viewed this question
Usually answered in minutes!