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My dell laptop (inspiron 1000)can't wielessly connect with my new hp printer (6380. Ran the cd and laptop shows : photosmart c6300 series sn my873181qf0544 ip address 192.168.1.101 but when I continue it finally shows: printer setup failed to complete ....with big red X what should I do?

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  • Anonymous Jan 05, 2009

    same

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Had the same problem on my Dell Latitude running WinXP SP2, installing a HP6380.

I noticed the installer was trying to access the other network printers I had setup (the status of these printers turned into "unable to connect" in Control Panel.) These printers are on the company's network and were not accessible from the home network I was on at the moment of installation.

I then started a VPN connection to the company's network, so that the printers were all accessible. The "add device" part of the insallation then went through and the printer was setup successfully.

Emiel Odijk

Posted on Jan 05, 2009

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