Question about Printers & Copiers
Had the same problem on my Dell Latitude running WinXP SP2, installing a HP6380.
I noticed the installer was trying to access the other network printers I had setup (the status of these printers turned into "unable to connect" in Control Panel.) These printers are on the company's network and were not accessible from the home network I was on at the moment of installation.
I then started a VPN connection to the company's network, so that the printers were all accessible. The "add device" part of the insallation then went through and the printer was setup successfully.
Posted on Jan 05, 2009
Tips for a great answer:
Jun 20, 2011 | HP Printers & Copiers
Aug 16, 2010 | HP Photosmart C6180 All-In-One InkJet...
Jun 03, 2010 | HP PhotoSmart C4480 All-in-One Printer ...
Apr 08, 2010 | HP Photosmart C6180 All-In-One InkJet...
Feb 08, 2009 | HP Photosmart C6180 All-In-One InkJet...
Oct 15, 2007 | OKI C5200n Laser Printer
151 people viewed this question
Usually answered in minutes!