Sound card works for audio but no sound for XP sound files
I use Turtlebeach Santa Cruz sound cards in all of my computers so I am pretty familiar with the cards. One machine has suddenly stopped playing any of the sounds associated with actions in Windows XP -- like logon etc. The card does play stored wav files and audio CD's however. Device Manager says the card is working -- and it is, as I described. If I go to Sounds etc. and select an associated audio file, it appears in the box as it should, but the triangle button to cause it to play is greyed out. I can adjust volume, balance etc. with no problem when playing a wav file or audio, but cannot figure out how to get the XP associated audio files to work as they used to. I have cleared to default and reassociated files with no change.
Re: sound card works for audio but no sound for XP sound...
Have you checked the colume control? maybe you hace something muted on the volume control. Otherwise, I should say go to eventviewer and let me know if you see any errors. Also running windows updates can also work for you or fix your problem...
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You don't need more than one sound card, although if your sound card doesn't support 5.1 audio (it will need the green, the orange, and the black ports) then you will need a new sound card to be your main source of audio. You can find them pretty cheap at most electronic stores, and they're relatively easy to install. Hope this helps
By audio device, the computer means the sound card inside the computer and not your speakers. What the computer or Windows needs is, the software to run the sound card hardware. This software is called the sound driver, and it's found on the CD that came with your computer.
However, if you don't have the driver CD, you'd need to search your computer manufacturer on the Internet, then download the drivers for your particular computer make and model, then install them and reboot the computer.
But, here's an easy way to download and install / update your sound drivers:
Use this driver scanning tool, which scans your computer for the needed drivers. It has an option to automatically retrieve the drivers for you.
You can download this free driver scanning tool from here: http://xpdrivers.com/index.cfm or directly from this link: http://xpdrivers.com/download/download.cfm
After you have downloaded the above file, double-click on it and follow the simple steps to install it. Then, when it asks if you want to run it, just answer yes. This is easier than manually searching, downloading and installing the drivers.
For Windows XP Driver Files and How-to Resources, visit http://xpdrivers.com
please check out in my computer systems device manager if anything in the sound section is in red or yellow remove it. unless win xp was made for your laptop the drivers are not there. you need to go to compaq web site and download your drivers.
check the device manager listing and see if the sound card is listed under Sound, video , game controllers. If it shows a Yellow Exclamation point, it means there is a driver or resource conflict. If a Red indicator show, it means it has been disabled somehow. Also make sure the headphones are tested on another PC with working sound. This will verify the heradphones are still good.
What you need to do is install new sound drivers, now depending on how your system is set up there are a couple possible solutions. Now I will walk you through a couple steps but before I begin I want you to remember something for me and I will explaine in further detail later. BEFORE INSTALLING NEW AUDIO DRIVERS YOU MUST FIRST UN-INSTALL ANY DRIVERS THAT ARE CURRENTLY INSTALLED. That is very important as if this step is skipped the problem will still exist.
1st solution go into your control panal, find the icon for your sound options, double click on that icon. Go into the properties and uninstall all audio drivers. Then make sure your P.C. is connected to the internet and restart your computer. When the P.C. restarts it will look for driver for your audio device, it will also look online to try to find drivers. This should fix your problem, just follow the instructions and install your new driver. However for the sake of giving you a wider set of tools I will list a couple other options.
2nd solution check Windows update, let them scan your system and see if they have an updated audio driver. If they do then un-install any current audio drivers and run the update.
3rd solution if you have an onboard sound card (it is sodderd to the motherboard and canot be removed) You may have to go to the website of the manafactuer of your motherboard and enter the model number of your motherboard, they should have instructions for updating the audio drivers for your sound card. You may have to find the support section of their website .
4th solution If you have a PCI video card (it slides into a PCI slot on your motherboard and can be removed from the computer) You will have to find the manufacture of the sound card, sometimes the easiest way to get this info is to open the side of your computer (remember to power off and unplug your computer before removing the side) and looking at the card its self as most manfacutuers will have their name on the card, take note you may also need a model number off of the card for some of the manufactuers. Find the website for your videocard and try to find drivers for your particular card, keep in mind again these companies make many diffrent models so there may be diffrent drivers for diffrent video cards and even drivers based on the operating system you are using. Once you find the driver you need make sure you have un-installed any drivers that were on your computer and download and install your new drivers.
Hope this helps