Question about Samsung SYNC SGH-A707 Cellular Phone

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I have the SGH-A707 phone. I can send multimedia messages with no problem but whenever I receive one I can't view it. The screen is just a blank white screen with the play button. Nothing happens and there is ever a picture. How can I fix this?

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So it is really a common problem with this phone. Wellactually it's with this phone on an ATT network when you're receiving apic message from someone on a different network, such as verison. Asfar as I know there is no way to "fix" this but there are a few ways towork around it.

If you're sent a file that you really want tosee you can either email the file from your phone to your email andthen download it to your computer or send it from your phone to yourcomputer using bluetooth if your computer has it. (be sure to rememberthat often you have to highlight the file you want then change it'soptions to be bluetooth recognized so that your computer can see it)

Then change the file extension to .jpg and VIOLA!

Here is another work around gleened from the ATT forums that I found worked as well- Hope these help!
""So here is the fix - it worked for me. My phone (and yours) has a email style address. The format is : ( Haveyour friends that use other networks create an additional contact intheir phones for you using this identity. They will be able to craft atext as usual, attach multi media or photos and send to that address.Your phone should be able to translate/diplay the media. It worked forme. If you dont know the address of your phone I'd be willing to betthat someone at ATT customer care can find it for you.""

Posted on Dec 15, 2008


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