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I just got a new hp Pavilion Mod. a6560t and it won't accept the solfware for my photosmart 7350 and B9180 Printers and also my two Scanners Mod.s 5530, G4050. and I need your help to resolve this problem. Thank You for your help. Paul LeBlanc pslebl@utma.com

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Paul,

Would you mind grading the chat session we had last night

Thanks

Posted on Dec 08, 2008

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Hi there. The reason is because the driver software is supported by Windows Vista.

For the Photosmart 7350 you don't need to download anything, as HP say you can use the Deskjet 5550 driver as an alternative, and that this driver is already included in Vista. Please follow this link on how to install:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00808478&lc=en&dlc=en&cc=uk&product=72886&lang=en

For the Photosmart B9180 follow this link:
http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=2093&lc=en&dlc=en&cc=uk&lang=en&product=1142684

For Scanjet 5530 please use:
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=uk&prodNameId=303636&prodTypeId=15179&prodSeriesId=303634&swLang=8&taskId=135&swEnvOID=2093

For Scanjet G4050 please use:
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=uk&prodNameId=3236374&prodTypeId=15179&prodSeriesId=3236371&swLang=8&taskId=135&swEnvOID=2093

HP say that all these drivers and software work, so I hope this helped.

Posted on Dec 07, 2008

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