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I am unable to scan a document using my HP Photosmart C4200.

I am getting a message that my USB not connected.  But it is

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You need a driver for it but first you should name the brand and model of the machine for we to know for which machine do you talk about

Posted on Jul 15, 2009

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My HP Photosmart C4200 All-in-One won't scan. It keeps giving me a message, USB not connected but it is because I can copy and print. HELP!


do you have the correct drivers downloaded for scanning? go to this page <A href="http://h20180.www2.hp.com/apps/Lookup?h_pagetype=s-001&amp;h_lang=en&amp;h_client=s-s-r2515-1&amp;h_cc=us&amp;h_query=HP+Photosmart+C4200+All%2din%2dOne+Printer+series">http://h20180.www2.hp.com/apps/Lookup?h_pagetype=s-001&amp;h_lang=en&amp;h_client=s-s-r2515-1&amp;h_cc=us&amp;h_query=HP+Photosmart+C4200+All%2din%2dOne+Printer+series</A>&nbsp;and find your printer and go throught the diagnostics tool, it wil fix it for you

Aug 30, 2010 | Computers & Internet

1 Answer

C4200 - says USB not connected when trying to scan


This is a HP hardware/software error and HP has not fixed it.

The C4250 may report that "USB is not connected" but the printer works just fine and when you use the Microsoft Scanner and Camera Wizard to carry out a scan, it works just fine too. So the error message is wrong.

The Microsost Scanner and Camera Wizard can be found on the Control Panel.

Mar 01, 2009 | HP Photosmart C4280 All-in-One InkJet...

1 Answer

When I scan a photo, I get an error message USB not connected.


I can print with my C4200 All in one-printer, but when I try to scan a photo, I get this message "USB not connected", but it is. So how can I scan again? My friend has the same problem, and I really need my scanner.. please help if you can. I haven´t been able to scan for awhile becouse my computer has been broken, and when I got it back I couldn`t scan at all. (Sorry my english sucks, hope you understand my problem)

Nov 30, 2008 | HP PhotoSmart C4280 Laser Printer

1 Answer

Scanning photos using HP Photosmart C4200 series scanner but unable to ascertain how to save them to computer.


I had the same problem, I could scan something but I couldn't send it wirelessly to the computer to save.

Try this, go to START , CONTROL PANEL, SCANNERS AND CAMERAS and see if the HP photosmart is listed.
If it isn't, get out your HP disk that came with it and install it. After it is installed, you can scan and save from there without using the buttons on the HP.

Jul 18, 2008 | Office Equipment & Supplies

16 Answers

Trying to scan, but keeps on saying "USB not connected"


I had the same problem.  The thing is I was pressing the scan button on the printer and getting the lovely "USB not connected" message.  However, if you open the printer icon in the dock (Mine is "HP Photosmart C4200 series") and click the Scanner button in the upper right hand corner, then click "New Scan," voila!  presto! and all is right with the world again.  
Yes, it is obnoxious that HP made a defective scanner button, and I may download the driver again when I get a chance.  But yay for quick fixes!

Feb 06, 2008 | HP Photosmart C4280 Aio Printer

1 Answer

Scanner not working on my HP C4200 all in one


This is a HP hardware/software error and HP has not fixed it.

The C4250 may report that "USB is not connected" but the printer works just fine and when you use the Microsoft Scanner and Camera Wizard to carry out a scan, it works just fine too. So the error message is wrong.

The Microsost Scanner and Camera Wizard can be found on the Control Panel.

Dec 14, 2007 | Office Equipment & Supplies

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