Question about Lexmark X6170 All-In-One InkJet Printer

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When I try to print, misfeeding occurs, one side gets stuck.

I have checked for items that may have fallen into paper slot but found nothing.

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  • meltdaddy Jan 02, 2009

    I have the same problem...when I try to print, the paper feeds but every time it gets stuck on the right side of the margin and then it won't finish printing the document.

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1. Turn the printer off and open the access cover.
2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
3. Turn the printer on, load some paper, and press the Form Feed button. (On the X83, press the Select button.)
4. Watch the paper as it feeds through and try to determine where the jam is occurring.
5. Check to see if all the rollers are turning.

If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
If not, there is probably a feed motor or a gear problem and the printer may require service.
6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
7. Turn the printer off.
8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.
If the printer still misfeeds then its hardware problem..

Posted on Dec 15, 2008

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Solution 2 is correct there is either a paper jam, or somthing obstructing the print path. First check to make sure you don't see no paper jamed, if not look in were you would put the paper to see anything that may have fallen that is causing jam, gentel turn printer side to side to see if u see hear or see anything moving around. If u see nothing then somthing has surly has fallen in printer has gotten stuck in printer rollers more then likly. To find out what's stuck find a piece of thin cardboard, I used the front cover of my phonebook and push cardbord through printer and what ever is jamimg the paper should pop out on the other side. In my case it was a flower seed and I was able to use twizzer to remove and issue was resolved. Printer is working fine

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1. Turn the printer off and open the access cover.
2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
3. Turn the printer on, load some paper, and press the Form Feed button.
4. Watch the paper as it feeds through and try to determine where the jam is occurring.
5. Check to see if all the rollers are turning.

If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
If not, there is probably a feed motor or a gear problem and the printer may require service.
6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
7. Turn the printer off.
8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.

Good luck..

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