Question about SanDisk Sansa e260 MP3 Player

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Can't delete songs from my SanDisk Sansa e260 (4 GB) MP3 Player

My computer doesn't acknowledge the songs that are in my mp3 player above. the windows media player will allow me to shuffle or sync music, but doesn't recognize the ones already on there (full player) in order for me to delete them. and because it's full, i can't shuffle or sync either. i tried going to start, my computer, sansa e260, and then to the music folder, but there is no music folder. just video, photo, record, and tmp. basically, i have no way of retrieving the music files on my player.

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  • fairlyodd317 Dec 09, 2008

    I have the exact same problem as you do ! It won't let me delete anything, and I want plenty songs off ! Also, it says it has downloaded all these songs, then they don't show up in the Sansa ! I'm going crazy !!!


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Reformat the player and start from scratch.

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on Dec 10, 2008

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Posted on Jan 02, 2017

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My Sandisk Sansa e260 wont let me delete songs


To delete files from your mp3 player using Windows Media Player 10:

http://www.microsoft.com/windows/windowsmedia/knowledgecenter/mediaadvice/0085.mspx#EDF

To delete files from your mp3 player using Windows Media Player 11:

My Directions:

1. Connect your mp3 player to the computer

2. Open Windows Media Player

3. Click on the icon of your Mp3 player on the left-hand side of the Library

4. Click on the Songs, Tracks, or other Music Folder

5. Find a song or songs that you want to delete

6. Left-click the song once to highlight it

7. Press the “Delete” button on your computer’s keyboard

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You can delete them thru My Computer. Double click on the Sansa (m200), inside you will see a Music Folder. Inside is your individual tracks, separated by album names. You can add or delete all music from here. Best of Luck.

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