Question about Samsung Televison & Video

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Samsung 42in Plasma PS42A457P1D purchased 4 months ago. Was watching when screen went black. Sound is still ok and everthing is working but with no picture. Cannot access Menus etc cos of black screen. I have checked all connections and switched off from plug. Any ideas on how I can fix this or do I have to get expert help

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SOURCE: SAMSUNG PS42D4S PLASMA TV HAS

I had the same problem here but I notice that one of the compoent on the power supply board is melted slightly. Suspect that it might be the cause. the compoent have a symbol of transformer and is grey in color...(look like a cap) ...compoent number is L48

Posted on Sep 14, 2008

mediarich
  • 188 Answers

SOURCE: i just bought a samsung

It's under warranty. The convergence might be off but you deserve to have the thing looking right. If they can't fix it tell them to take it back and you're going across the street for better service...

It should be a great picture but something is wrong. I would hope they offer you onsite assistance if not I would want to talk to a company rep. Samsung has a pretty good following in terms of their products but I think something is wrong with your TV. Call them. Tell them you want a replacement. Tell them that and stand by it. Hopefully they will give you support or at least have someone come look at it on their nickel. and maybe they will be nice and make you very happy. That's my hope.

Posted on Sep 24, 2008

  • 126 Answers

SOURCE: Mitshubishi VS-6041 No picture, sound ok

It has been my experience with that model mitsubishi that the usual culprit is loss of vertical sweep. If the beams in the picture tubes stops moving up and down this is detected by the micro processor and the video is blanked, but the set is not shut down. The usual cause of loss of vertical sweep is bad solder connections on the deflection yokes or a failed vertical output IC.

Posted on May 27, 2009

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