Question about Microsoft Windows XP Professional
For the last two days I have not been able to open any of my Word documents. I get the same message, A yellow warning triangle with an exclamation point and the words, "The file_______ is not available."
How do I fix this?
Somehow, it is corrupted and you will need to reinstall microsoft word. This has happened to me so you will need to uninstall and reinstall it. Hopefully you made backup copys of your word documents. I always send me a copy of my word documents to my email so in case anything like this happens, I have a copy of it stored.
Posted on Dec 07, 2008
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Posted on Jan 02, 2017
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Open Microsoft Word if it's not already open.
This may automatically open a list of your recent unsaved files, which with any luck includes the one you're looking for.
If this happens, simply open this document from the list.
Click the blue "File" tab in Word, and then click "Info" on the left side of the screen.
Click the "Manage Versions" icon to bring up a list of options.
Click "Recover Unsaved Documents" from this list. This opens a list of your unsaved documents.
Select the document you're looking for in this list, and then click "Open."
This opens the document, which now has a yellow bar across the top.
Click the "Save As" button in the yellow bar.
Save your document with your desired name to your preferred location.
The power just went out while you working on an important document you forgot to save.
Do not panic because Microsoft Word comes equipped with a feature that automatically will recover files you did not save.
Typically, this feature works by default.
The program allows you to change how often Word saves your documents and you can adjust the location where Microsoft Word saves these "Auto Recover" files.
Open up Microsoft Word.
Do not click on a file to open the program.
Instead, open the program by double-clicking on the program's icon.
Allow the program to load for a couple of minutes before clicking on anything.
Look on the left side of the screen.
If Microsoft Word recovered the file, a "Document Recovery" task pane will load.
Find the file's date.
Double-click on the file in the "Document Recovery" pane.
This will open the file in Microsoft Word.
Click on the "File Menu" and select "Save As."
Save the document as a ".doc" file type, and type a name for your document in the "File Name" box.
Open Microsoft Word to determine if the program auto-recovered your document.
If your software is set to auto-save your document every couple of minutes, when the program is restarted, any document that was not saved prior to closing, may appear in the auto-recover window on the left side of the screen.
Click on your document, and the last-saved file will open.
However, anything you typed after the last auto-save is gone, but at least you haven't lost the entire document.
Search the auto-recover files manually if the auto-recover pane did not appear when you opened MS Word.
Click the Start menu at the bottom of your computer screen, and click "Search." Some operating systems have the search option as a part of the Start menu.
Search for "*.asd" to search for any recovered files.
If you find the file, open Word, and click "Open" in the menu.
Search through all files, and locate the file that ended in .asd. Click "Open" to view your file.
If you are using Word 2002 or 2003, you need to restart your computer after clicking "Open." Re-open Word after your computer re-boots to view the recovered file.
Check your backup files.
If you have the "Always create backup copy" option selected in Word, you may be able to find a backup copy of your document.
Find the location where you last saved the document.
Check for the extension .wbk.
If there aren't any, search your whole computer for files with that extension.
Open your file by clicking "Open" in Word, and search all files for the .wbk extension.
Once you locate the file, click "Open."
Look in the temporary files on your computer.
Complete a search for files that end in the extension .tmp by typing "*.tmp" into the search box.
Narrow the search down to specific dates of when you were working on the document.
If the file does not show up, try searching for the "~*.*" convention.
Some temporary files are in this format instead.
If your document is now in your temporary files, you will need to recover the damaged document.
Search for it within Word.
Click "Open and Repair" when you find it.
Hope this helps
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