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There are viruses and pop ups, so i want to wipe the computer and start again

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  • Nicolas
    Nicolas May 11, 2010

    Good idea! i would done the same

    So, what can we do for you?

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  • Contributor
  • 23 Answers

Reboot

Posted on Dec 07, 2008

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Heeeelp, ok no sales pitch for me, i run a small home business and need to get up and running again...I received a pop-up yesterday saying I needed to fix a virus-threat and malware, I kept saying no and...


if you can...completely wipe out your hard drive and reinstall windows. if you need the stuff off of your hard drive...take it to a small local computer business and they will do that for you for cheap. sometimes you will save yourself a whole lot of time and heartache if you just completely reinstall windows and wieout your hard drive and write over it again. AVG or Avira is a free virus software program that has never allowed a virus on my computer.

if you ever get a message that ask you to run a virus scan without your initiating it then don't...there are so many of those damn scams. Good Luck.

Sep 15, 2010 | Computers & Internet

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Need to reset my acer computer to factory settings.


Hi! Try system restore first and check if that will remove the virus but if not then you can reset the machine to factory defaults by pressing ALT+F10 during start up or when the acer logo appears on your screen.Follow the prompts and you should be able to reset the computer to factory image.Make sure you back up important files because it will wipe the system clean.hope this helps...

May 29, 2010 | Acer Aspire™ T180 PC Desktop

1 Answer

My friends computer has a virus. She uses Avast Antivirus which I've always had good luck with. Her computer is an Emachine with windows XP operating system. Avast found a virus after running a thorough...


It may not be a virus. It sounds more like a bad case of spyware. You may want to download, install, update, and run something like Malwarebytes AntiMalware. It sounds pretty serious, so it may need the attention of a PC technician to fully remove the infection.

Hope this helps!

Matt B.

Feb 02, 2010 | E-Machines eMachines Desktop PC

2 Answers

Wireless adaptor not installing after i wiped my hard drive


ok delete all the adapters in device manager and then uninstall your wireless adapter(after turning off the computer) turn the computer back on with adapter still uninstalled shut down the computer again and reinstall your wireless adapter start computer and it should find the wireless then if need be install drivers again

Dec 05, 2009 | Acer Aspire™ T180 PC Desktop

3 Answers

A window will pop up that reads internet explorer has encountered a problem and needs to close, is this a virus?


Yes, It is infected with virues. You need to scan your computer from Trojan remover. http://www.simplysup.com/tremover/download.html

Once it is complete just restart the computer..

Important : Don't forget to make system restore point before running Trojan Remover.

Jul 11, 2009 | Computers & Internet

2 Answers

I cannot start-up a Dell Optiplex GX260 in normal mode


I recently had a problem that sounds similar to this - A virus was causing a fake validation window to pop up when I booted my computer and blocked all other functions. 
Start your computer in Safe Mode and go to Start>Run>type msconfig and hit ok. Go to the Startup tab, make sure you can see everything in the Command column, and uncheck anything that doesn't sound fimilar. Hit ok then restart and see if the validation window pops up again after a normal boot. If it goes away you can prpbably clean away the rest of the virus with a simple virus/adware scan.

May 07, 2009 | Dell OptiPlex GX260 PC Desktop

1 Answer

I have the trojan.brisv.alinf virus on my computer.


Give Malware Bytes a chance to clean your system. Generally it'll kill just about anything.

Post your results back here and/or any issues you had with installation and scanning so we may further assist.

Mar 15, 2009 | Acer Aspire M1201 Athlon X2 320 Gb PC...

1 Answer

My computer is sick. I cant get my icons on the desk top. When on at any time the following comes on the screen" an error has occurred int he script on this page". I also get a message that as...


if anti-virus scan doesn't work, you need to wipe your hard drive and re-load windows. If you don't know how to do this, bring it to your local computer shop.

Jun 03, 2008 | E-Machines Computers & Internet

3 Answers

Computer Problems!!!!


tell me what is your antivirus.
first update your antivirus.

restart your computer.


no virus detected:

tell me your computer specs.

remove unwanted programs

Feb 01, 2008 | Computers & Internet

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