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Have just replaced one of the ink cartridges and error message is saying that there is a cartridge missing or is damaged. Any ideas?

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TAKE BOTH CARTRIGES OUT AND REINSTALL THEM, IF YOU STILL SEE THAT MESSAGE REPLACE THE ONE YOU BOUGHT WITH A NEW ONE AND RE-INSTALL JON T

Posted on Dec 07, 2008

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2 Answers

Unable to clear missing/damaged cartridge msg even after cleaning.


why does my printer say ink cartridge missing or damaged ...

h30434.www3.hp.com > Printers & All-In-Ones > Print Issues
Aug 8, 2012 - 10 posts I recently changed my ink cartridges ( colors and black) and now it says that the ... why does my printer say ink cartridge missing or damaged? ... cartridge from Office max and it still has the message and I am unable to print. ... Remove the cartridge and take a close look at the tiny circuit card on the section ...

Nov 30, 2015 | HP Photosmart 7520 All-in-One Color Inkjet...

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Printer officejet pro 8600 cartrige 951 is full but printer thinks its empty. how to reset printer


use only new cartidge. Its the best thing you can do if you want your printer work fine with no trouble.

Mar 31, 2014 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

HP Photosmart 5180 has ink cartridge problem, Says following ink cartridges appear to be missing or damaged.


Solution
Complete the steps below in the order presented to resolve the problem. It might not be necessary to complete all of the steps.NOTE:The printer will not operate unless all six ink cartridges are installed Step one: Reset the printer Do NOT perform any other type of reset on the printer before the ink initialization process has been completed.Without turning the power off, remove the power cord from the back of the printer and from the wall socket.Wait 30 seconds and reconnect the power cord to the printer and to the wall socket. Turn the unit on if it is not already turned on.Check the printer for the error message. If the error message still displays, go to the next step.Step two: Clean the cartridge contacts Lift the top cover. Figure 1: Lifting the top cover Locate the ink cartridge indicated in the error message. Squeeze the gray tab below the cartridge slot to release the latch and then lift the latch.Figure 2: Unlatching the cartridge 1 Black cartridge 2 - Color cartridges Remove the cartridge indicated in the error message.Figure 3: Removing the cartridge Gather the following cleaning materials:Distilled, filtered, or bottled water. Do not use tap water, alcohol, or platen cleaners.Lint-free cloth or swab. Eyeglass wipes and coffee filters work well.Lightly moisten the swab or cloth and squeeze out the excess moisture.Holding the cartridge by its handle, wipe the copper contacts.Figure 4: Wiping the contacts 1 - Copper contacts Replace the cartridge and then close the latch and the printer top cover.Check the printer for the error message. If the error message still displays, go to the next step.he printer may take up to 15 seconds to clear the error and recognize the cartridge after closing the cover.Step three: Replace the cartridge If the error message still displays, replace the indicated cartridge with a new cartridge.

Oct 04, 2011 | HP Photosmart C5180 All-In-One InkJet...

2 Answers

The printer keeps messaging ink on sseveral colours is low but it is not. Have even tried new cartridges but no difference, same message . Seems to be misreading ink level


Some printers need special software (that shipped with the printer) to "tell" the printer that the ink-cartridge has been replaced, and that the ink-levels need to be fully "reset".

Apr 23, 2010 | Computers & Internet

1 Answer

Ink cartridge problem( s) appear to be missing or damaged


hi there,

Ink cartridge Problem
Cause : The indicated ink cartridge(s) are missing or are damaged.

Solution : Replace the indicated ink cartridge(s) immediately so that you can resume printing. If there are no ink cartridges missing from the HP All-in-one, the ink cartridge contacts might need to be cleaned.

IF there is no ink cartridge missing from the HP All-in-One, and you still receive this message after cleaning the ink cartridge contacts, you might have a damaged ink cartridge. Replace the ink cartridge.

Hope this helps. Please rate my response.
Thanks.
Have a good day.

Nov 26, 2009 | HP Photosmart C6280 Printer

2 Answers

I have a kodak 5500 aio printer. I replaced the


Try the following:

1. Open the printer access door.
2. Put out both ink cartridges and the printhead.
3. Let the printer access door open.
4. Put out all paper.
5. Pull out the ac adapter at the back of the printer.
6. Wait 60 sec.
7. Pull in AC adapter.
8. Wait 30 sec. then turn on the printer
9: Wait for the error message: Printer access door open.
10. Close the printer access door.
11. Wait for the error message: Printhead is missing.
12. Open the access door and put in only the printhead and the close the access door.
13. Wait for the error message: both ink cartridges are missing.
14. Open access door, put in only the black ink cartridge, then close the acess door.
15. Wait for the error message: Color ink cartridge is missing.
16. Open access door, put in the color ink cartridge and then close the access door.

If the error is solved, do a firmwareupdate right now.

You can find it here.

Sep 22, 2009 | Kodak EASYSHARE 5500 All-In-One InkJet...

1 Answer

Says cartridge cannot be used after initialization but brand new HP 363 cartridge sent directly by HP to me. This happens ever time I put a new cartridge in when prompted by printer to do so. Do I put new...


The following are common issues.

The following ink cartridges cannot be used after device initialization and must be replaced

Cause The wrong ink cartridge(s) are installed.
Solution The indicated ink cartridge(s) cannot be used after the device has undergone first time setup. Replace the ink cartridge(s) with the appropriate ink cartridges for the HP All-in-One. To find out the reorder number for all the ink cartridges that the HP All-in-One supports, see the printed documentation that came with the HP All-in-One.
If you are using compatible cartridges make sure they are reset for use.


Ink cartridge problem
Cause The indicated ink cartridge(s) are missing or are damaged.
Solution Replace the indicated ink cartridge(s) immediately so that you can resume printing. If there are no ink cartridges missing from the HP All-in-One, the ink cartridge contacts might need to be cleaned. If there are no ink cartridges missing from the HP All-in-One, and you still receive this message after cleaning the ink cartridge contacts, you might have a damaged ink cartridge.

Sep 21, 2009 | HP Photosmart 3310 Printer

1 Answer

HELP!!!


what i did was remove the color cartridge then close up the printer. it then gave a missing cartridge error but you can click through that so you can run with one cartridge. then everything worked fine and so i went back and put the color back in and it was good to go

Apr 26, 2008 | Dell 924 All-in-One InkJet Printer

1 Answer

Lexmark X5150 printer (serial #10450991811): Error message reads "color cartridge missing." It is not. With the last cartridge, printing was light and scattered; could not print anything...


Went to online chat with Lexmark. FREE.

They offered to replace cartridges as they felt the ink was dried out in one, and the ink jets in the other were damaged.


Apr 18, 2008 | Lexmark Office Equipment & Supplies

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