Question about Creative Labs ZEN V Plus MP3 Player

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My creative zen v pluse dosent turn on at all dosent charg and...

And it dosent even restart can i open it in somhow without breaking it to cheach out the battery???

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Http://support.creative.com/Products/Products.aspx?catid=213&catName=MP3+Players GO HERE. download a service manual or here I've had mine for 10 months, and the battery is dead. I did pry the Zen apart. There's 3 plastic pieces that hold it together. Just wedge a common screwdriver on the lower front piece first. Then remove the upper piece around the viewing screen;
http://i33.tinypic.com/2rnhhfm.jpg

The little monitor is held into position using double face tape. Gently pry it away from the circuit board. DO NOT REMOVE THE RIBBON CABLE. Let it hang by the cable. Then remove the two screws holding the board to back piece. The battery is mounted on the back side with double face tape pry it off and use a soldering iron to remove it from the circuit board.
http://i36.tinypic.com/8vqg61.jpg
http://i37.tinypic.com/20kspis.jpg. RICHARDM69

Posted on Dec 07, 2008

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posted on Feb 25, 2009 abeales
If you have windows set to do automatic updates, you most likely had a windows update installed that caused this conflict with Win Media Player 11. No fix has been posted by Microsoft yet, so the only workaround is to Uninstall/Rollback Windows Media Player 11. Goto <Control Panel<Add/Remove Programs and remove Windows Media Player 11. Follow prompts, restart computer when prompted to. Also uninstall Windows Media Player 11 Runtime application following same procedure above.
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I had a similar problem with a Zen Xtra 30GB. I found that if I hooked up the charger to it and then plugged and unplugged it in to the wall socket several times (not from the player end of the charger) it shocked it back into charging again. It worked for me and a couple other people.

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