Question about LG TROMM WM2688H 4.0 cu.ft. Front Loading SteamWasher
I have never had trouble with the LG Washer. Today, however, I have a load which will not run. I have tried to rebalance and have even removed some clothing (though it did not seem over full). There is some water in the tub but it will not go past the first 2 minutes of the cycle. I think it needs to empty and start again but I do not know how to do that.
Thank you for your assistance,
Hello Marje Weldele,
The Code "LE' is identified in the LG service manual as follows:
Locked Motor Error with the following cuses listed: The 3 pin connector ( white male connector 3 pin) isn not connected to the corresponding connector of the Stator Assembly ( meaning it may have gotten disconnected during a violent wash cycle...
The electric contact between connectors in the main harness to the Main PWB Assembly is bad or unstable ( meaning the connector going from the harnes to the main control circuit board may be making marginal or no contact, The motor harness between the Stator and the Main Control Board may have been cut or disconnected ad lastly the Hall Sensor is out of order or defective. Those are the prime components that may be causing your problem. In all cases, it warrants a service call but ..
It should be noted that LG has the following warranty on that product:
LABOR: One Year from the Date of Purchase Parts (except as listed below): One Year from the Date of Purchase
Electronic Control Board: 2 Years from the Date of Purchase
Drum Motor: 7 Years from the Date of Purchase
Stainless Steel Drum; Lifetime
Replacement Units and repair parts may be new or factory remanufactured. Replacement Units and repair Parts are warranted for the remaining portion of the original unit’s warranty period
In-Home Service: Please retain Dealers dated bill of sale or delivery ticket as evidence of the Date of Purchase for proof of warranty, and submit a copy of the bill of sale to the service person at the time warranty service is provided.
Please call 1-800-243-0000 and choose the Appropriate option to locate your nearest LG Authorized Service Center
Or visit our website at http://www.lgservice.com
Posted on Dec 07, 2008
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