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Whirlpool Gold microwave doesn't heat

I have an ''in cabinet'' or ''non-countertop'' Whirlpool Gold microwave GT4175spsz that is about 18 months old and no longer works. The clock, timer etc. all work, but once I hit start, the light comes on, countdown begins, but it doesn't heat up, or make the noise when something is being heated. I called customer service and they said I was out of luck since I only had a one year warranty. Is this fixable or am I just better off buying a new one?

Thanks in advance for any answers or advice.

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This is usually caused by either a bad door switch, a loose door switch mount (which are pretty simple problems to fix) or occasionally a problem on the control panel.

Even though a door switch clicks, it may still be bad inside.

Door switch or mount trouble is usually caused by slamming the door or by opening the door while it's cooking without hitting the Stop pad first.

There are plastic mounts inside the microwave which hold the door switches and onto which the door latches lock when you close the door.

The screws on these mounts may be loose. If they get too loose, the switches will not be activated properly.

Sometimes it's a broken tab on the switch holder, allowing the switch to rotate just out of position. This tab can be hard to see, since it is under the bottom edge of the switch.

If you or someone you know decide to look into it, we have critical information on safety, disassembly and door switches at our site, and our link is at our listing here on FixYa:.

http://www.microwavedisplay.com/doorsw.txt

You can find helpful exploded view diagrams and order parts by entering your full model number here.

There may also be a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting & testing.

If you only need a switch, you can order a universal type here for $5 postpaid.

If you think the problem is on the control panel, we repair these nationwide by mail for $39.95 postpaid in most cases.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Dec 07, 2008

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