I've only had my stoneware crock pot for 6 months. The handle broke off of the lid while it was in use this week. It seems the support piece around the screw broke into small bits. The pot is hard to open without the handle. Can this be repaired?
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Re: crock pot lid
If still under warranty then e-mail to:
and ask for details
If you fancy a fix it yourself solution, if you have all the broken bits then araldite glue or similar (ask your local hardware store) should be fine.
check this site for more info on warranty/repair etc
or this site for any other problems:
c/o JCS/THG, LLC
13120 Jurupa Avenue
Fontana, CA 92337
hope this helps
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I have a Tricity TSC09 6 litre Slow Cooker and I just love it . I smashed the lid and was so gutted I tried for hours online to find a replacement lid with no luck. I went shopping and bought a very cheap 6 to 7 Quart or 6 to 6.5 litre Slow cooker / Crock pot of the same shape the removable pot and lid fit. I bought a cookworks, signature, 24 euro 6.5 litre oval dog standard slow cooker and now I also have a removable pot replacement as well just in case I smash that too. Try buying a very cheap one of the same size and shape even a pot and lid a little bigger than mine still fit .
you cannot buy them . but a big wodden knob from a hardware store works great on the top and its only a 1.00 ...... the side handles are made from the same cheep plastic and snap off without warning , so dont move the pot when full .people have been burned with hot food from this crockpot !
I am Jo Anne Gomez who posted original problem and thought the problem was resolved with husband putting on a knob he found at the hardware store. Just wanted to let you all know that the handle we thought would solve the problem DID NOT....after he replaced the knob and we did another roast in it the lid totally shattered after we'd cooked another roast (luckily the glass did not get into the food), however, this is just a BAD PROBLEM and these lids should ALL be recalled. I have seen, just recently, the exact same crock pot and lid being sold for much less. I think that these crock pots should not even be sold but taken off the market to prevent lawsuits or horrible problems. Just wanted to let you know our solution did not work and Rival was not helpful at all.
Go to the manufacturers website here (http://www.focuselectrics.com/catalog.cfm?dest=itempg&itemid=2255&secid=54&linkon=category&linkid=69) and you can order replacement parts for this model. Anything from the lid to the stoneware crock to the feet.
I have a round, forest green stoneware liner for a Rival crock pot. The liner has no divider. The liner has no chips or cracks. Sorry but I cannot remember to which model number this stoneware liner fit; but I can tell you that the Rival crock pot I had was either a 5 to 6 quart and it fit a plastic lid.