Question about Rival SCE500 5-Quart Slow Cooker

1 Answer

Crock pot lid

I've only had my stoneware crock pot for 6 months. The handle broke off of the lid while it was in use this week. It seems the support piece around the screw broke into small bits. The pot is hard to open without the handle. Can this be repaired?

Posted by on

  • 7 more comments 
  • Anonymous Nov 30, 2007

    Mine broke too and I tried to replace the whole lid even though I only need the handle and they are all sold out.

  • Anonymous Jan 08, 2008

    just bought the 5 Qt slow cooker sce500 and the lid fell out of box and shattered. Not on warranty. Where can I fine a replacement lid?

  • Anonymous Feb 28, 2008

    my handle broke in the same place around the screw on the under side of the glass. Where can i order or buy the handle to replace

  • Jon Smejkal Mar 27, 2008

    The same thing happend to mine tonight! That plastic coating around the nut is obviously very weak. I don thave the receipt so hopefully they will still help me replace the lid. I just emailed them now. If it bounces I'll write via snail mail.

  • Anonymous Apr 19, 2008

    I called the number because this happened to mine too! Guess what? It is $18.95 and it won't be in stock until JULY 8, 2008

    Are you kidding me? For a lid handle?

  • Anonymous Nov 19, 2008

    I've been online looking for the part but you can only find entire lid for $10. I have the silver stainless and my knob broke off leaving some plastic around the bolt. I will try the email below on the holmes group

  • inhisgrayce Dec 16, 2008

    We have the same handle breakage problem. Three of the Rival crockpots at our potlucks at church are missing handles. Meanwhile we steam-burn ourselves trying to open them. We just need the plastic handles.

  • omahadoze Mar 11, 2009

    All those with the flimsy plastic Rival
    handles be assured that they will chip and break at some point, and Rival has no
    interest in replacing or repairing every crock pot lid they have sold in recent
    years. Do this, save the vinyl washer and toss the rest. Buy a plastic set of
    closet pole mounts, a stainless bolt just smaller than the hole in the lid and a
    stainless lock nut all for less than $2. Mount the hollow side down, it looks
    fine and functions like the handle that should have been there when you bought
    it ..

  • Anonymous Mar 19, 2014

    lid is screwed into the handle/ Where screw fits, it now just rotated and lid will not stay on



1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 944 Answers

If still under warranty then e-mail to: and ask for details If you fancy a fix it yourself solution, if you have all the broken bits then araldite glue or similar (ask your local hardware store) should be fine. check this site for more info on warranty/repair etc or this site for any other problems: Rival c/o JCS/THG, LLC 13120 Jurupa Avenue Fontana, CA 92337 Telephone: 1-800-323-9519 hope this helps :)

Posted on Feb 28, 2007


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Replacement of 2.5 crock pot container for three pot warmer

Crock-Pot® 2.5-quart Slow Cooker Replacement Stoneware
Rating: 4.2 - ‎19 reviews 7110025100012 ... Crock-Pot® Hook Up® Connectable Entertaining System 3-Piece Set, Metallic Charcoal. $124.99 ... Replacement Food Container with Lid - Crock-Pot® Lunch Crock® Warmer. $9.99.

Slow Cooker Replacement Parts ' Crock-Pot Replacement Food Container with Lid - Crock-Pot® Lunch Crock® Warmer. 4.4 out of 5 stars. Read reviews. $9.99. 20% off Parts Use code: SPARE20. Free Shipping $50+ ...

Replacement Food Container w-Lid - Crock-Pot Lunch Crock Warmer ... > ... > Small Kitchen Appliances > Cookers & Steamers Rating: 5 - ‎1 review
Replacement Food Container with Lid - Crock-Pot® Lunch Crock® Warmer. ' eBay! ... Free shipping. Replacement Lid - Crock-Pot 5.5-Quart Oval Slow Cooker 129999-000- · Replacement Lid - Crock-Pot 5.5-Qu... ... $16.50. Free shipping. Replacement Stoneware - Crock-Pot 2.5-Quart Slow Cooker- Black 7110025100012.

Dec 10, 2017 | Crock Pots & Slow Cookers

1 Answer

Missing stoneware liner for Rival Model 3960

I have a Tricity TSC09 6 litre Slow Cooker and I just love it . I smashed the lid and was so gutted I tried for hours online to find a replacement lid with no luck. I went shopping and bought a very cheap 6 to 7 Quart or 6 to 6.5 litre Slow cooker / Crock pot of the same shape the removable pot and lid fit. I bought a cookworks, signature, 24 euro 6.5 litre oval dog standard slow cooker and now I also have a removable pot replacement as well just in case I smash that too. Try buying a very cheap one of the same size and shape even a pot and lid a little bigger than mine still fit .

Nov 21, 2013 | Rival Crock Pots & Slow Cookers

1 Answer

Dial indicator on crocket pot and handle on lid broke

you cannot buy them . but a big wodden knob from a hardware store works great on the top and its only a 1.00 ...... the side handles are made from the same cheep plastic and snap off without warning , so dont move the pot when full .people have been burned with hot food from this crockpot !

Feb 17, 2009 | Rival 38601 Smart Pot 6-Quart

1 Answer

REplacing only West Bend Stoneware Crock

Go to the manufacturers website here ( and you can order replacement parts for this model.  Anything from the lid to the stoneware crock to the feet.

May 03, 2008 | West Bend 85146 6-Quart

1 Answer

The handle on the lid broke off.Its a rival stoneware slow cooker,smart pot

You can contact Rival HERE.

Mailing Address:
13120 Jurupa Avenue
Fontana, CA 92337

Telephone: 1-800-323-9519

If you find that the solution/answer I provided led you to, or resulted in a fix, please close the ticket with a FixYa! rating. I would be very grateful for your show of appreciation.

Thank you for using FIXYA!


Apr 28, 2008 | Rival 38601 Smart Pot 6-Quart

2 Answers

Rival Crock Pot LIner replacement

I have a round, forest green stoneware liner for a Rival crock pot. The liner has no divider. The liner has no chips or cracks. Sorry but I cannot remember to which model number this stoneware liner fit; but I can tell you that the Rival crock pot I had was either a 5 to 6 quart and it fit a plastic lid.

Feb 10, 2008 | Rival 3145 4.5-Quart

Not finding what you are looking for?
Rival SCE500 5-Quart Slow Cooker Logo

493 people viewed this question

Ask a Question

Usually answered in minutes!

Top Rival Crock Pots & Slow Cookers Experts

Jerry Greenberg
Jerry Greenberg

Level 3 Expert

1689 Answers


Level 2 Expert

86 Answers

Irene Tulloch

Level 2 Expert

484 Answers

Are you a Rival Crock Pot and Slow Cooker Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides