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Blue ray keeps saying insert disc when disc in

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CHECK YOUR REGION SETTINGS AND CORRECT IF NEEDED ALSO YOU CAN GO TO MANUFACTURER WEB SITE AND DOWNLOAD THE LATEST DRIVERS.RICHARDM69

Posted on Dec 07, 2008

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Blue Ray not working


One of the advantages of owning an HP Pavilion includes playing your favorite DVDs conveniently at home or anywhere with your HP Pavilion laptop or notebook.
Whether you have Windows 7 or Windows Vista, your HP Pavilion may experience problems playing your DVDs.
For example, sometimes you may have a DVD movie skip while playing, which can happen frequently with a lot of DVD handling, such as with rental DVDs.
Perhaps your DVD player does not recognize the DVD and rejects it.
When you troubleshoot your HP Pavilion DVD player, you become more acquainted with your HP Pavilion, plus you can get back to movie-watching sooner.
Clean the DVD if you notice any skipping while playing or if the DVD stops.
You can clean the DVD by wiping it from the center to the edge using a lint-free cloth and filtered water.
Avoid watching DVD movies while you have a virus system scan operating on your computer system.
Reschedule the virus scan to another time or disconnect the scan temporarily and then reconnect the scan when you have finished watching your movie.

Disconnect from the Internet while watching movies.
Other programs on your HP computer can access the Internet and disrupt the movie as you watch.
Turn off your printer, scanners and other external devices connected to your HP Pavilion while you watch movies.
This allows your computer to concentrate its resources on your DVD player.
Install the latest DVD player updates from the HP Support and Drivers website for the best DVD performance.
Test the DVD Drive
Insert the DVD into the HP Pavilion DVD drive. Close any window that opens automatically.
Click "Start" and then "Computer."
Right-click on the DVD player icon and then choose "Explore."
Check to make certain you placed the DVD into a DVD drive.
If the HP Pavilion DVD drive ejects the disc or prompts you to insert a disc, it does not recognize the DVD.
You can also try inserting another DVD disc. If you do not see folders appear, such as VIDEO_TS and AUDIO_TX, you may have a defective disc, or the DVD may not be compatible with your DVD drive, such as a Blu-ray disc.
Try a different DVD movie.
Insert a regular CD into the DVD drive to see whether HP can read it, after you have tried playing several DVDs.
If the drive can read the CD, it may not be the DVD drive.
Have the internal ribbon cable replaced if the drive cannot read the CD, or have the DVD drive replaced if a new cable does not help.
Reinstall DVD Software Windows 7
Click "Start," "All Programs," "Recovery Manager," and then "Recovery Manager." Click "Continue" if prompted by Windows 7. This will bring up the HP Recovery Manager window.
Click "Software Program Reinstallation" and then "Next."
This will bring up the HP Software Program Reinstallation window, which allows you to reinstall the programs that originally came with your HP Pavilion.
Click "Next" and then follow the instructions provided.
Restart your computer after the driver installation.
Select "Next" and follow the directions provided to recover and reinstall the DVD player software that came with your HP Pavilion.
Reinstall DVD Software Windows Vista
Click "Start," "All Programs," "PC Help and Tools" and then "Recovery Manager." This will bring up an HP window called Recovery Manager to help you recover HP Pavilion drivers and programs.
Click "Next" and then select "Yes" or "No" when prompted to perform a program recovery.
Select "Next" and follow the directions provided to recover and reinstall the DVD player software that came with your HP Pavilion.
HP Pavilion PC Laptop Blue Ray not working
Blu-ray disc technology continues to improve and advance, so simply having a Blu-ray player in your computer doesn't guarantee that all discs will play immediately.
The Hewlett Packard DV7 Entertainment Notebook has a Blu-ray player, but as the technology advances you have to keep the software and firmware on the system up-to-date to ensure compatibility.

Reboot your Pavilion notebook.
A minor miscommunication between the disc drive and Windows Vista or 7 may lead to a disc read error.
Rebooting clears your system's memory and forces Windows to reload all of your device drivers, which may resolve a minor kink.
Play your Blu-ray disc to see if the problem is solved.
Open QuickPlay and update it.
Double-click the "Update" button to open "Updates and Enhancements."
Double-click "Get the latest QuickPlay updates."
Select "Download now!" on the next screen and wait while the file downloads and installs.
Close and reopen QuickPlay and insert the Blu-ray disc again.

Update MediaStart regularly.
This program tracks updates for your Blu-ray player's firmware, the software coded onto the device to tell it what kinds of discs it can read.
Open MediaStart and select "Update your MediaStart." Updates are only listed when available, so if you don't see an update, check back in a few weeks.
Each update for the Blu-ray player enables you to play more recent discs, since some interactive features may not be compatible with older software.
Restart after each update.

Update your software on a disc-by-disc basis.
According to HP, some Blu-ray discs have special content protection and require new codes for you to play the movie.
These codes or disc-specific updates are stored on the disc.
If you are prompted to download a free update after inserting a disc, follow the prompts to do so. The updates will be different for each disc.

Check to make sure your player will play regular content if you continue to have issues with Blu-ray discs. It may be that the error is related to the drive, not the type of media.
Try a CD-ROM or a standard DVD to see if the disc responds.
If not, contact HP for a replacement or for drive-related troubleshooting.


HP blueray problems
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=3744231&prodTypeId=321957&prodSeriesId=3744231&objectID=c01361837

Jul 23, 2013 | HP Pavilion PC Desktops

1 Answer

Acer aspire z3801 desk top pc . The dvd blue-ray stopped working. It is stuck. I have opened with paper clip from side hole but it is not responding. It appears dead


This is a problem caused by a broken gear jamming the Motor. or a burnt out MB.. (main board) more than likely the gear. These things are a bit complicated to repair and hence considered disposable.. The propper fix will be to buy a new drive and replace it.

if you wish to try repairing it. Remove it from the system and you will notice the motor that spins the disc. Its not spinning. See if its jammed or the wires broken and solderer it.. Ps by wires i am referring to the ribbon Its a bit difficult to re solder together use a low wattage iron.

Dec 27, 2012 | Acer Aspire Z3801 All-In-One Desktop Pc...

1 Answer

Will a blue ray DVD write combo as in the 8300 computer model burn and play cds?


DVD write combo means just that you can burn CD-R's or RW's or DVD-R or DVD-RW's your correct in the first place. You can also burn Blue Ray disc's as well. Nice burner. John

Apr 08, 2012 | Dell Dimension 8300 PC Desktop

1 Answer

Dell gx 260 there is no disc in the drive.


OK, first of all you said you put a blank DvD in the drive. Make sure your dell has a DvD writer. Look on the drawer of the drive and see does it say DvDrw or DvDROM. It has to say Rw for rewritable and not ROM for Read Only Media. Maybe you have a Combo Drive that is DvDrom and CDrw which means it will read both DvD's and Cd's but in can only Write CD's.

If in fact you do have a DvD writer make sure you're not trying to put a Blue Ray disc in the drive.

Lastly, remove the DvD from the drive. Click Start/My Computer. Notice what it brings up as to your DvD Drive. Does it Say DvDrw or just plain ole DvD. DvD means it will only read a DvD.

Mar 20, 2012 | Dell OPTIPLEX GX260/SMT P4 2GHz 512MB...

1 Answer

When i burn a movie to my dvd r disc it woult play in my blue ray player


Chances are that your dvd doesnt write blue ray and you try to open a dvd as blueray Can you open the dvd in the pc? Then its not a blueray Cheers Rene

May 29, 2011 | HP PC Desktops

1 Answer

Blue ray disc driver not reading discs... model # dx4320-39


If its not reading any disks then the drive is bad. if its reading all disk but the blu ray disk its either bad or you dont have software on board to decode them

May 07, 2011 | Gateway DX4320-39 (99802762162) PC Desktop

1 Answer

Cant access disc drive DVD-RW,when i insert any disc including instalation discs it just keeps saying "please insert disc".


Try to reinstall it. Go into Control Panel>System>Hardware and find the drive and uninstall the driver then reboot the computer. If that doesn't work it may need cleaning

Mar 06, 2010 | Medion PC Desktops

1 Answer

I cannot get my super multi-blue (LG) to play blue-ray disc


It is possible you need an update, go to the manufacturer's website and see if there are any updates for it. you will most likely need the model and serial number to get the correct update.

http://www.lge.com/us/support/product/support-product.jsp

Dec 10, 2009 | PC Desktops

1 Answer

Pc keeps trying to start up but states it needs to reboot and won't. I have tried to insert the operation disc and it does not work either


it probably says insert suitable boot device. If you are trying to boot from a cd go into the bios and set the boot device priority to CD as priority. If hard drive then set hard disk to the top.

Apr 12, 2009 | eMachines T5048 PC Desktop

1 Answer

DVDs won't play on my hard drive


Your drive has had it then matey,

you can pick cheap ones up on ebay now, you can even go to ebuyer.co.uk and pic up a blu ray drive!

Feb 16, 2009 | Gateway PC Desktops

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