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Hi i have a Dell Dimension E521 desktop and connect to the internet through an ethernet cable to a BT Hub. This has work up to yesterday when we could not connect.The pc advises it cannot find a network. My laptop can still pickup the hub through wireless. unfortuately i do not have wireless on my PC. I have been on the phone to BT and they state that it seems the PC is not picking up the Internet ip address which i beleive should be 192 or 172. when i do ipconfig it is picking up a ip address of 269.. they advised that i should contact dell and find out how to delete and then reinstall my network adapter. Dell want 39 quid to answer any of my questions. Could you talk me through what i need to do thanks

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Its sure an IP conflict is there and i hope you don't have a router - a modem is there so that when you connect to the internet, computers will get ip address from your service provider and not from your device which is not having that function because of no router. Kindly check in your network properties that you have specified any manual IP address delete it and keep the option obtain Ip address automatically. Before all this you have to go to the my computer right click and select properties then hardware ->devicemanager ->networkadapters - under that you uninstall all the adapters and restart your pc


Thanks

Hothawk

Posted on Dec 07, 2008

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