Question about Sewing Machines

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Stepping motor error on embroidery machine

Hi Benimur,
You helped me pout with this same problem a week or so ago. The machine did work fine for a few days, but now the same message comes up again. "Stepping motor error"

I followed the same advise you gave last time in checking the bobbin area, made sure everything was clean-all seems well there.

Could the problem be more serious than first thought?

Would appreciate your assistance.

Sue Bazant

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Hi again and welcome back to FixYa.

It is nice of you to remember. To your concern, possibilities are:

  • if the grinding noise is coming from the bobbin case area, then pls ensure that nothing is stuck/caught there, it would only take a small foreign object to trigger the problem; or
  • verify that the embroidery carriage in its parked/original position;
  • there would be a sensor/switch that tells the computer that the embroidery carriage is back. Pls check that if the carriage is back and see if you can check the sensor/switch;
  • worst case scenario is that the controller's circuit board is faulty. In some case, it could just be the wires or connection leading to the controller board.
Good luck and Thank you for using FixYa again. Happy Holidays.

Posted on Dec 07, 2008

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