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My DVD player suddenly stopped working the open & close disk tray does not open Model DRC257N bought April 2006. Had no problem until I moved it to another area.

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  • kazzyblue Dec 08, 2008

    My DVD player does come on and the window shows Hello and that is as far as I can go. I have opend it up and there is no DVD stuck in the tray and I do not notice any loose wires - don' t know how to manually push the tray out to see if it will go back in when I press the button

  • kazzyblue Dec 08, 2008

    My DVD player does switch on as Hello appears in the window and that is as far as it goes. I have taken the cover off and do not see any loose wires etc. Cannot find a way to manually open the tray to see if it will open and then see if it will close when the button is pressed

  • kazzyblue Dec 08, 2008

    What ever a spindle motor or controller are (What causes this problem) is it worth having it repaired or consider buying a new one?

  • kazzyblue Dec 08, 2008

    my whole question was not answered - I am a senior on a small fixed income and don't want to pay out money if I don't need to.

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8 Answers

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Hi and welcome to FixYa,

Initially, reset your RCA DRC257N unit, that is unplug from the mains for an extended period. Should that be not corrective, then it would require a bit of electronic work on the Power Supply Board. Often the filter capacitor (C411, 1000uF 16V) would require replacement. A faulty capacitor allows a dirty DC to be supplied to the logic/controller circuitry which prevents the firmware in initializing the unit fully.

Good luck and Thank you for using FixYa. Happy Holidays.

Posted on Dec 08, 2008

  • Louie  Role
    Louie Role Dec 12, 2008

    Hi again,



    Any updates or developments so far?



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Sled motor of optical lens is got stuck so get hello and nothing more.
Unplug unit from ac outlet, take out its top cover and hold optical block in fingers from its sides (not to touch lens itself) and move it to outward and inward with little force. Then plug it, power up, eject, place disc and check playback

Posted on Dec 08, 2008

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Turn off your DVD player. You do not want to risk electrical shock while working with it.---------------------Locate your DVD player’s manual Eject button. It is usually a small hole located underneath the DVD drawer.---------------Insert a stiff wire—such as a paperclip or safety pin—into the hole. Push gently and the drawer should open partway. Gently pull the drawer the rest of the way open.-----Remove the DVD and see if there is a problem with it. Most DVD player drawers get stuck when a DVD is warped or the label is starting to peel. If the DVD is warped, discard it. If the label is peeling, remove the label.---------Turn your DVD player back on. If it gets stuck again on a different DVD, then the problem may be with your DVD player rather than with your DVDs. Things You’ll Need:

How to Open a DVD Door Without Turning on the Device--------You went to bed last night with that DVD you rented still resting in the player. Now you're ready to return the disk, but the machine won't power up, and you can't get the door to slide open. You can retrieve the DVD without breaking the machine----------
Find an object with a small point. A straightened paper clip is perfect for the task. Pins or needles are also an option.--------Find the small hole near the face of your DVD drive or the door. Many DVD players have this tiny hole on the door next to the eject button. This is the manual or emergency release point.--------Insert the point of your implement into the hole. Apply slight pressure to release the mechanism holding the door closed. Applying too much pressure could damage the machine, so start with a little and slowly add more until the unit opens the door. Retrieve your DVD.

Posted on Dec 08, 2008

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U ve to take it apart and check the stripped gear; oh before doing that plz make sure that after pressing eject button u r hearing some flickering noise.

force the tray out/in till get ti it place.

Posted on Dec 08, 2008

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HI WELCOME TO FIXYA ITS SIMPLE  change the area code in your DVD player setup.

Posted on Dec 08, 2008

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  • Foreign object are blocking disc drawer.
  • Stripped gear or other mechanical damage.
  • Gear timing is messed up.
  • The belt is damaged .

Posted on Dec 08, 2008

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  • 734 Answers

Seems to be a dead spindle motor or controller

Posted on Dec 08, 2008

  • futureloginn
    futureloginn Dec 10, 2008

    Seems to be a dead spindle motor or controller.
    better buy a new.
    Thanks

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  • 435 Answers

Hi, Do you mean there is no power to the unit ? If so, check if the fuse in the unit went off.
Does it have any disk already loaded into it? If the power is on and the deck is not opening, the disk might have got stuck into it. You can open the unit and release it.
:)

Posted on Dec 08, 2008

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I put a disk in and there was already one in now it wont eject


The disc tray does not eject when the OPEN/CLOSE button is pressed. Solution
sp.gif sp.gif Follow the steps below to troubleshoot this issue.
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The way i see it, you might end up replacing the disk tray with a new one..

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