Question about Computers & Internet

1 Answer

I have a sage accounts package on my pc and my husband switched off the electric this morning whilst I was using it. Now I cannot get back into it as it is telling me that the user is alerady logged on. It will not allow me to access the programme at all. Please can anyone help! Thankyou

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that hasĀ over 10 points.

    Mayor:

    An expert whose answer gotĀ voted for 2 times.

  • Expert
  • 69 Answers

Hi there,

Sage thinks you are still on the system. I would suggest that you leavt the system swiched off for a period of at least 2 hours. Than try again, Th sage program will logoff anyone after inactivice usage.

Let me know hoe you get on

Regards,

Philip

Posted on Dec 07, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Need serial and activation key for sage 50 2013


So get in touch with Sage at www.sage.co.uk/50Accounts2013

Feb 10, 2014 | Sage 50 Complete Accounting 2013 -...

1 Answer

I was working in sage instant accounts version 8.2 when my computer crashed. Im trying to go back into sage but it comes up with the message 'you may only run one copy of this programme at any...



If you are unable to logon to Sage you can try deleting the Queue.dta file. All users MUST be logged out of Sage and Sage should not be running. Sage will recreate the queue.dta file when it is restarted. The Queue.dta file can be found in the ACCDATA folder for the Sage Company Data that is experiencing the problem.
Note that the "Username already in use" message from Sage can occur if Sage wasn't shut down tidily for that users session. If you are sure that the user is not actually logged in it's OK to allow Sage to clear the session and log in.

May 19, 2011 | Sage Instant Accounts 8.0 (013604ug)

1 Answer

Instant Accounts 8.0 (013604ug): I am using Sage Instant Accounts version 8 and am ...


Hi.

We had same problem. Our solution:

1. Empty both the 'accdata' and the 'criteria' folders.
2. Start Sage.
3. Restore a previous backup.

This worked for us. Hope it helps you.

May 17, 2010 | Sage Instant Accounts 8.0 (013604ug)

1 Answer

Financial Year in Sage


If you are using sage 50 or Sage instant

the financial year can be changed in settings and financial year and click change button. However this is not available in all levels. It sounds if your backup may be out of date.

May 06, 2009 | Sage Instant Accounts 8.0 (013604ug)

2 Answers

Error message with sage instant accounts



If you are unable to logon to Sage you can try deleting the Queue.dta file. All users MUST be logged out of Sage and Sage should not be running. Sage will recreate the queue.dta file when it is restarted. The Queue.dta file can be found in the ACCDATA folder for the Sage Company Data that is experiencing the problem.
Note that the "Username already in use" message from Sage can occur if Sage wasn't shut down tidily for that users session. If you are sure that the user is not actually logged in it's OK to allow Sage to clear the session and log in.

Jan 13, 2009 | Sage Instant Accounts 8.0 (013604ug)

1 Answer

HELP PLEASE !!!!!!! Sage Version 8 - Instant Accounts


I haven't heard of this. If there is a way to extract history, and put it into something like Excel, that would likely be best - especially if their support isn't helping. Then upgrade to a relatively inexpensive, but more widely used and supported program (e.g. Quickbooks, Quicken, MS Accounting, depending on your needs). If you can get the history to Excel, many times you could import that into a new program. Thanks for rating FixYa!

Apr 21, 2008 | Microsoft Office Professional 2007 Full...

1 Answer

Sage 50 Accounts 2008


I think I got the solution for you ...

User Name is Already in Use / Cannot Access YYY because XXX is logged in

Typically, when you get this message you will be asked if you want to remove the user from the request list. If you are asked this question, simply answer Yes and you'll be able to continue.

An alternative solution is to go in the data folder for your sage data (the default folder for versions prior to 14 is c:\program files\sage\accounts\accdata for v14, the folder is c:\documents and settings\all users\application data\sage\accounts\2008\company.000\accdata on XP and c:\programdata\sage\accounts\2008\company.000\accdata. In the data folder, you will find a file called QUEUE.DTA - delete the file and you should be able to get back into Line 50. If you have a multi user version of Line 50, you should only delete this file if you are sure that no-one else is using Line 50.

Mar 20, 2008 | Sage Instant Accounts 8.0 (013604ug)

1 Answer

Restoring Sage back up file


All the back files that was created is on that other machine even while you may think its on that disk in theory YES but physically NO. Thats why you got this: Error message keeps coming up which is: programfiles\sage\accounts\company.001attachments\nominal\1200\statements\288.pdf Just one more try the disk you used look on it if it has the 288.pdf file you may be able to read it from the PDF software and then recreate it in the sage financial creater?

Sep 17, 2007 | Computers & Internet

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

54 people viewed this question

Ask a Question

Usually answered in minutes!

Top Computers & Internet Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

kakima

Level 3 Expert

102366 Answers

David Payne
David Payne

Level 3 Expert

14161 Answers

Are you a Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...