Question about HP LaserJet 3050 All-In-One Printer

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Scanner error 6 for hp color laserjet 2840

Have turned printer off and on few times, no luck.
Please advise

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After the hp color laserjet has finnished initiallizing it gives me error code 6

Posted on May 14, 2009

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Dec 25, 2015 | HP LaserJet 2840 All-In-One Printer

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I have an HP 2840 color laser jet that keeps presenting a Scanner Error Code 6. Might anyone know if and how I can repair this on my own? Thanks a ton! Mike


replace optical scanner assembly..(a unit located in flat bed scanner with florocent lamp moving left to right while scanninf & copying)

Sep 17, 2011 | HP LaserJet 2840 All-In-One Printer

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Scanner error 5 on HP Color Laserjet 2840


Scanner Error 52 is a hardware error. If turning the power off , waiting 30 seconds and turning it back on does not solve the issue the the scanner assembly might need to be replaced. Another thing to try is make sure the printer is plugged into the wall not into a surge protector. Aside from that you may need to have the scanner assembly replaced.

Dec 09, 2010 | HP LaserJet 2840 All-In-One Printer

1 Answer

Hp color laserjet 2840 error 52.


I noticed that this was posted in Oct 2010. If you are still waiting for an answer,
the printer has a scanner error. Power off for about 30 seconds. Power on, if
error persists, the scanner assembly will have to be replaced.
I hope that you got it fixed by now!

Oct 04, 2010 | HP LaserJet 2840 All-In-One Printer

2 Answers

52 scanner error on HP Color Laserjet 2840


The device has experienced an internal hardware error. Recommended Action
  1. Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the device to initialize.
  2. If the error is still unresolved, contact Hewlett-Packard for technical support to troubleshoot the problem. Call HP for telephone support

Mar 22, 2009 | HP LaserJet 2840 All-In-One Printer

1 Answer

HP LaserJet 2840


The error your having caused by the scanner assembly in the Auto Doc Feeder. The part is not real difficult to replace however it is not cheap. Here's the part number: Q3948-60191.

The part is available through HP online at http://partsurfer.hp.com for $130.76 plus shipping. It is also available (probably a little cheaper) from Seattle Platen, Dale - 1-800-221-2388.

We have been sucessful a couple times in disassembling the lower (scanning) section of the Auto Doc Feeder and thoroughly cleaning all mirrors and lenses. It's about 1 in 8 that will clear up the issue. Replacement is 100% cure.

Here's a free copy of the HP 2820/2840 service manual that will help you in the disassembly.

http://www.feedroller.com/Store/Service%20Manual/Color%20LaserJet%202820,%202830,%202840%20Parts,%20Service%20Manual.pdf

Hope that helps solve your printer issues. :)

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Scanner Error 6


clean glass. switch off. clean the lightsource bulb. keep fingers off the glass when cleaning

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HP LaserJet 2840 Scanner Error


when poering on this HP 2840 it says" Scanner Error 5"
what does it mean? How to get a solution?

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Scanner error 6


in my network i have hp M1005 printer always i'm getting this msg "scanner error 6 turn off
then turn on"
when i make turn off and turn on again same msg comming

how can i solve this problem...

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