Dell XPS M1530 Notebook Logo
Posted on Dec 07, 2008
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My Walmart Computer Care Plan CD is to small/My Dell XPS M1530 CD drive won"t '****' in the CD disk

What should I do? I don"t want to use something to push the little mini CD farther in and I'm afraid if I push it in I won"t be able to get it out without damaging the computer or sticking something in to pull the CD out. I could damage the CD/Laptop or both?

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Anonymous

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  • Posted on Jan 09, 2009
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Call the phone # on the brochure or your service plan and they will send a full size disk for free.

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  • Posted on Dec 18, 2008
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I have a XPS 1530 and I had no problem with the CD. I put it into the slot, it sucked it in. Downloaded the program, and when I pressed eject, it ejected the cd. I it has a sensor in the dvd/cd drive. It will not eat it.

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  • Posted on Dec 07, 2008
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Exactly, It's states in the user manual This system supports only 12cm discs. You need to have a copy made of the disc on a standard size CD. I would take the disc to Walmart along with the documentation showing why it will not work. Inform them this is true with all slot-load drives. Have them accept responsibility for copying the disc.

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My Walmart Computer Care Plan CD is to small/My Dell XPS M1530 CD drive won"t '****' in the CD disk

The tray has a force open button, its a pinhole you need to find a paper clip and stick it in the hole the door will open on its own power and you should be able to get it out.

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/edwy_1a56970cf1ea4620

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