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If your phone should come up with the message 'memory full' it simply means there are too many files on the phones memory and requires you to delete some so its memory space will be free.
shortcut To delete the files from your phone memory i quite simple. All you have to do is try to snap a picture using the camera, it will tell you the phones memory is full and ask if you want to delete some files, then it will show you the files to delete from, either picture files, videos or songs, then you navigate to the file you want to delete and select and delete then.
Then there will be free space on the phones memory.
You are not getting this error because your memory card is having 11.4 G available but this error is coming because your phones primary memory is full. Kindly browse the phones primary memory and delete what you don't want. In case you are unable to see the files then connect it to pc and then browse the phones primary memory and from tools menu select folder options and then select show hidden files then you can delete whatever is not required and the error will go.
Copy your messages,pictures and videos through the usb cable and clear all your phone memory of it.After copying all this through your pc suite ,check the nokia exchange folder and copy the files on to your hard drive.
Try to delete messages, those are not too important to you. If you want to make the process quickly, try to delete video file or picture files, those are not too important to you. This way you can free up space in your memory especially if this is built in.
And for hassle free, don't overcrowd your memory of too much application, message, picture or video file. You gonna delete some of it or backup it up from time to time.