Picture freezes intermittently and permanently on Pioneer DVR
The DVR was ppurchased in late 2005 and not used very much.At first the occasional programme froze now and then but it has got worse and now most programmes run for a while and then freeze altogether. This has gradually got worse until now the machine is unusable. I have optimised the hard drive and wiped it clean but the problem persists. I suspect it is the hard drive itself. Does anyone know if it is worth repairing or should I start again? There is an authorised dealer about 40 miles away.
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Believe it or not, this could be a simple battery problem in your remote. When my battery is low in my remote, some buttons will work and some not. I'd try replacing the batteries in the remote first. If that doesn't work, I would guess that you need a new remote. Sounds like your DVR works fine manually, so chances are that's not the problem.
Hope this helps.
I am sorry you are having problem with your picture freezing. You said you reset the receiver several times. Did you press the power on the receiver and release or did you unplug the receiver from the electrical outlet? Try unplugging it for about 10 seconds if you haven't already done so. If the problem persists, we'll need to replace the receiver. If you have any other questions, please post to this site.
Are you still having problems with your DVR receiver? Try unplugging the receiver for 10 seconds and plugging back in. The receiver will reboot and acquire satellite signal. If this doesn't fix the problem there may be an issue with the receiver. I hope this helps.
Hi! I will be more than glad to assist you in this concern. If your directtv hdtv receiver occasionaly pauses for 30 seconds and freeze and the only troublshooting steps that you do is to press the power button for 10secs or unplug the power-hard reset for 15secs. please do this steps 1. check if the software version of your receiver is updated, how to? got to the sysinfo of your receiver by pressing the sysinfo button on your remote or front panel of the hd receiver, write down on a piece of paper the version, then exit the sysinfo, run a check switch test, you need to access the menu of your receiver, once your done with the check switch and test.. turn off the power of your receiver by pressing the power button on the remote, make sure that there are no lights lit so that the satelite will automatically download the software if its outdated and if nothing happen it means that your software is updated. after all the steps that you did, by running the check switch and test.. still problem exist.. call the directtv tech support for the replacement of your hd dvr receiver, this is a dvr lost of function. I have experience that symptoms on my hd dvr receiver as well with one of the sat provider..
note: if you cant run the check switch and test, please call the direct tv tech support for assistance. please feel free to get in touch if you have any query..
I am sorry to hear of your issue and I wish I was able to bear better news but I am afraid that once there is an issue with the internal hard drive there is no way to retrieve the information off of it using common methods such as using on screen prompts or at least that is what technical support has stated.I am sure you already know that Dish charges a one time fee of 39.99 to make the expansion USB port active so that what you are asking is possible. If you have not paid the 39.99 yet I would call customer service to see that if you do so and the receiver is downgraded to a non dvr unit would they transfer that fee. I expect they would not and my suggesting that is that on a non dvr unit I know you can access the information on the hard drive if the receiver is malfunctioning. I know you are probably very frustrated to say the least right now but if you are interested is discovering other possible set up configurations Dish offers a Sling box which is integrated with your internet connection and is very fascinating with the possibilities it provides. Thanks for using Fix Ya and if I can be of further assistance please let me know.
You more than likely are 100 percent correct.This is often the cause of the issue you had. The good news is that once the new receiver is in place you normally will not have any other issues as this receiver model is very reliable. One thing to consider is that Dish has some HD receivers available e.g. 222 etc that are non DVR but can act as a DVR unit with an external hard drive connected to the USB expansion port. This option gives you greater control of your recordings and eliminates the monthly DVR fee. There is a one time fee of 39.99 to make the USB port active but within the normal 24 month contract period that customers are often under one will have recovered all of the cost a the hard drive and the port activation fee. Just fodder for thought.
It is possible for the hard drive to fragment and in that case doing an entire hard drive erase and format should clear up that issue, but if it does not try looking at a possible buffer issue and the need for a software upgrade, I have seen this happen in some cases. DVR should go through an erase and reformat at least once every two months since you really should be storing your movies on a separate hard drive and using the internal hard drive for just temporary storage for viewing.