Question about Lexmark X2500 All-In-One Printer

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Lexmark x5320 scanner won't work - Lexmark X2500 All-In-One Printer

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  • ABeauty Dec 12, 2008

    my Lexmark x2500 says
    "an error occurred during preview. If the scanner is being used, please wait for it to complete the task, and then click preview"
    Though I've done nothing to make it stop working and the scanner hasn't been used yet.


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  • Lexmark Master
  • 684 Answers

Right Click on My Computer/Computer if Vista........ Click on Properties then click on Hardware click on Device Manager...... On that list u will see the Printer Name with an exclamation Mark........ Right Click on that click on update Drivers...... Insert the CD to the drive....... Select Brose My Computer for Driver software..... Click on Browse and then Double Click on Computer go to Lexmark X*****.......... Double click on Drivers and then click on scan and then click ok........ Now click next it will say the hardware is ready to use then u can just click on finish and scan..... Thanku

Posted on Jan 19, 2009

1 Suggested Answer

  • 684 Answers

SOURCE: I have a carrier Jam!?

In this case unplug the Power Supply from the Printer...............
Take Out both the catridges from the Printer.................
Move the Catridge Carrier which holds the Catridges inside the Printer from left to right and from right to left for about 20 Times.......................
now insert both the catridges inside the Printer and Plug in the Power Supply and see whether you get the error message again.................
If u still have that error message please Call lexmark:
1-800-LEXMARK (539-6275)

Just call this number because the Enchoder strip has to be replaced........
Good Luck

Posted on Jan 23, 2009

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