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Hello Lori Wilson - Thanks for your post! Generally speaking, the vent is not very strong. Try to place a single paper towel on the underside of the microwave. With the vent on, it should suction the paper towel to the bottom of the microwave. If not, I personally recommend contacting the installer to verify that the vent fan is installed properly and the exhaust outer is correct.
Sorry to read about your problem, I hope this helps you out.
Well first of all I would take a piece of paper or newspaper, and put it up by the vents, the paper should be sucked on by the vent.. If it does that you have suction. if it does not hold the paper, you should get a warranty repair, i am assuming this new.
If the unit is install to far above the stove you may have a issue.
But long story short, the room vented units, do not really pull much smoke, they pull better on outside venting. you are just putting smoke/steam back into the room, just a little cleaner.
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check the filter(s) under the microwave. The normally fill with cooking grease and clog producing less suction. Remove the vent filter(s) and turn on microwave and you'll see a drastic difference. The are replaceable at any home center like Home Depot, Lowes, etc. and are very inexpensive. I hope this helps and good luck!
It could be that the filter elements are clogged and need to be cleaned. Remove then from the underside of the micro hood and clean them using a good quality cleaner, such as Simple Green. Clean and allow to air dry before reinstalling.
While the filter elements are out, you can check for obstructions and run the fan to see if it is better without the filters installed.
If there is no noticeable increase in the air flow, it is possible that the exhaust vent baffle was not installed correctly, when the mircrowave was first installed.
Hope you found this Very Helpful and best regards!
Sounds like your damper (flap) outside is working, and that's probably the first thing to check.
Wind may be also pulling the damper open from time to time.
Hopefully the pipe fitting is sealed, and the pipe is insulated anywhere it runs through any unheated portion of the house.
Some amount of cold air getting in will be unavoidable.
The best bet next might be to look over the two pages in the installation instructions that deal with outside venting.
If you don't have the installation instructions, you can get a copy here: http://www.geappliances.com/service_and_support/literature/
Then if you don't notice any obvious problems with the installation, it may be time to contact the installer for their two cents.