I accidentally put the lower plate on the upper section and now can't get it to come off. I've tried pushing the button and tugging and wiggling, but nothing. No troubleshooting in their manual to help me. It's the Cuisinart Griddler Gourmet GRID-8 Series.
What happens is that the upper post (see the back of the plates; there's a quarter inch wide post) slides into a slot not designed for it (too small). To fix, find the post. Slide a table knife in between the plate and the griddler, and twist. This should un-jam the post and free the plate.
Amazing, Salexa4!!! This is exactly what I needed! I was getting desperate. And the tip from pmbCT is really what helped me finish the job! I kept thinking that the jam's source was at the base of the plate (where the two metal brackets are), but reading about the post, I understood the jam was happening closer to the top of the plate (in open position)!
Thanks a bunch :)
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What you have is rightly identified as oxidation, or unless your dishwasher is funky,I believe. And can be removed by using some fine grit sandpaper 360 or above should do. Do not use it on the triple nonstick plated side. If it is oxidation, at early stages, it will be just a white powdery looking surface. But heavy oxidation will develope into pits because the plates are made of aluminum. After you sand the powder off, wash the plates good in your sink and make sure to get all of it rinsed off because you will not want that on your food at all. I also say that you should take those plates to the sink for washing in the future and don't use any cleaners on it nor scrubing pads. You can push the food that is stuck on them easy enough with your fingers. Hope this helps!
I'd contact the manufacturer (Salton, Inc.) customer service
site for parts or manual. If they don't have them, they should know
where to send you (though if they don't, I'd seriously wonder about the
theres lots of posts here regarding george foreman products.
there does,nt seem to be anywhere to buy replacement parts.
I,d suggest buying a new alternative product, with a more stable background, and reliable service and replacement parts. i.e russel hobbs or tefal et,c.
Mike @ Compurepair.
The same thing is happening to my model and I called the 18009373883 and there is only a one year warranty on it, so if a year has passed your out of luck. If you have a valid receipt then they will give you directions on how to send it in for repairs. Sorry.
Contact these guys and they should be able to supply replacement grill plates cheaply;
In general the current view is that low quality aluminium alloys, when used for cooking can put enough aluminium into the food over a long period of time to POSSIBLY influence certain conditions such as alzheimers disease, amongst others.
There is a certain amount of aluminium in many things we eat or drink, regardless of what it is cooked in.
If you use the grill every day then i would recommend replacing the plates, especially if the aluminium itself is becoming pitted, however I have used similar, lower quality grills before with coating worn and haven't gone mad yet. If in any doubt then replace the plates, but i think you are being over cautious here.
If you find that food is now sticking to the grill, try grilling half a handful of salt with a little vegetable oil for 10 minutes or so, spread over the whole plate - a certain amount of "non-stick" can be achieved like this, although if cleaning the plates with detergent, this will soon need doing again.
Hope this helps :)