Question about Viking DDBB363 Bottom Freezer Refrigerator

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The bottom of my Vicking freezer keeps getting Ice build...

I keep defrosting, but every 2 to 3 weeks it does the same thing... Is there anything more I can do?  It working fine other than that...

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  • Anonymous Mar 16, 2009

    I HATE THIS FREEZER!!! Give me an old GE any day. The back and the bottom of the freezer fill with ice and the freezer stops freezing properly. I just broke off all the ice, again, but its still not cold enough to make ice or freeze my ice cream.

  • Anonymous May 23, 2009

    We have had the same problem with our viking for the past 3 years; accumulation of ice in the bottome and eventually it locks the fan and the alarm picks up that temperature goes up

  • herbiess May 11, 2010

    where is the rubber tube and how do I get to it?

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You need to remove the plastic tube that the water goes through . then take small saw and cut the flat part of the tube completely off . then slide the the plastic tube back in the bottom of freezer . apply a bead of silicone around the top of the plastic pipe (where you cut of the flat piece) so that the water does go into the insulation. whats happening - that flat piece sits up about a 16" too high at times and this causes a small pooling of water that becomes worse over time.... if you still continue with this problem take a short piece of 16 gauge wire wrap it around the calrod defrost heater a few times and insert the rest in your drain hole. this will heatup everytime a defrost occurs . which then melts the ice

Posted on Dec 20, 2008

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Posted on Jan 02, 2017

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Permanent ice on back side of fridge near the sensor (thermistor?)


Hello Paola! If your refrigerator is frost free, that is an indication the ice build up is caused by a failure for your defrost circuit. This circuit is made up of a defrost heater, defrost thermostat (both in freezer section behind the inner shield) and either a defrost timer (if your unit is older than 5 years) or the control board if younger. If you take off the shield in the freezer and the evaporator coil is coated in ice that is probably the cause. To check, defrost the unit by unplugging, and then use a hair dryer or heat gun to defrost all the ice off. NOTE: Be ready to deal with the massive amount of water from this defrost or you will have a mess. IF I am right, the refrigerator will start working normally for 2-3 weeks (depending on your humidity it could be shorter). Then you will get another ice build up and it will do the same thing.

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Their are a few things that couldbe causing your refrig.troubles.

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Hi and welcome to FixYa, I am Kelly
Without your model number here is what most likely has happened:
The automatic defrosting system is not working due to a component failure.

The components of the automatic defrost system are:
1. Defrost control
2. Defrost heater
3. Defrost thermostat.
4. Wiring to inter-connect 1 - 3 above.

What your currently doing is a manual defrost cycle every 3 weeks because ice blocks the air-flow across the evaporator in the freezer compartment so everything starts warming up in the fresh food section first and finally the freezer as the ice block gets larger.

FYI you can unplug it... remove the contents from the freezer...use an external directed into the freezer compartment for just over 2 hours to do the same process your doing in 24 hours. Until the automatic defrost system is repaired you should do a manual defrost at least every 4 days.
Most units are on an automatic defrost cycle of 6 - 8 hours (usually) all the way up to 10.35 hours per cycle. Yours just is not working at all.

Thanks for choosing FixYa,
Kelly

Thanks for choosing FixYa,
Kelly

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We have the same and I think it is because the freezer door bounces open when we shut the fridge door. Then the freezer compartment ices up, the fan clogs up with ice and cannot blow cold air into the fridge, and the fridge gets warm and the milk goes off.
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sounds like a defrost problem ...
maybe the heater or defrost thermostat is bad...

he should bypass the timer and jump the heater to see if its woking...if not then i would remove the heating element for further testing. if the heater checked ok..it would only leave the defrost timer to blame.

good luck




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1 Answer

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