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E mail error550 I am not receiving or sending

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You need to check your outgoing mail server name and the authentication associated with the account you are using. In other words, your email client (like Outlook or Thunderbird) has an outgoing mail server name and an account name and password setting. Try this:
Open your Outlook (or other mailer) settings (Tools > Accounts)
Go to View/Change email account for the email account you are having problems with.
Check that the SMTP Server is set to yourdomain.com
Go into the "More settings", "Outgoing Server" tab and make sure that the option "My server requires authentication" for the Outgoing server is checked ON. Save and close all windows. Try again.

It will be slightly different for other mail programs, but you should see the same type of information, but maybe in other tabs/windows.

Posted on Dec 07, 2008

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