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E mail error550 I am not receiving or sending

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You need to check your outgoing mail server name and the authentication associated with the account you are using. In other words, your email client (like Outlook or Thunderbird) has an outgoing mail server name and an account name and password setting. Try this:
Open your Outlook (or other mailer) settings (Tools > Accounts)
Go to View/Change email account for the email account you are having problems with.
Check that the SMTP Server is set to yourdomain.com
Go into the "More settings", "Outgoing Server" tab and make sure that the option "My server requires authentication" for the Outgoing server is checked ON. Save and close all windows. Try again.

It will be slightly different for other mail programs, but you should see the same type of information, but maybe in other tabs/windows.

Posted on Dec 07, 2008

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2 Answers

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Hello,

What type of server that your e-mail account works with?
If you are using POP3 or IMAP account, please configure Incoming mail server.
You should try the given below solution to resolve the occurred issue:

Sol 1:
Open "Microsoft Outlook" >> Click on "File" tab >> "Account Settings" >> "Account Settings", locate your account and click on change.... then click on "More Settings" to configure Incoming mail server.

receive-mail-gmvtzn34zba02bnrp4mic5sd-5-0_0.png

If you are using Microsoft Exchange account, check if you use cached exchange mode. If not, enable it. Click on "File" tab >> "Account Settings" >> "Account Settings" locate your exchange account and click on "change...."
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You can check another setting to help resolve being able to send but not receive e-mail messages.

You can set up Microsoft Outlook to check for new e-mail messages at intervals of one minute to 1,440 minutes (one day).

On the "Send/Receive" menu, point to "Send/Receive Groups", and then click on "Define Send/Receive Groups".

Select the group that contains the e-mail account that you want to regularly check for messages.

Under Setting for group "group name", select the Schedule an automatic send/receive every x minutes check box.
Enter a number from 1 to 1440 in the minute's box.

receive-mail-gmvtzn34zba02bnrp4mic5sd-5-2_0.png

Click on "Close" button. On the Send/Receive menu, click Send/Receive All folders.

Sol 2:

Open "Microsoft Outlook" >> Click on "File" tab >> "Account Settings" >> "Account Settings" >> Click on "Change Folder" button >> Change from whatever it was to: Outlook Data File - Inbox

receive-mail-gmvtzn34zba02bnrp4mic5sd-5-5_0.png

Close the dialog, click on send/receive or press F9 button and see if it works.

Thanks & Regards
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