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Re: cannot turn-off close caption.
If you have the remote,press the button marked CC.Keep pushing it until it says CC off on the TV.It might take around four pushes depending on what CC mode it is in.I hope this helps.Please let me know if you have any questions.Thank You very much!
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With our VIP receiver models, you have an option to turn on/off closed caption through the receiver. Press the Menu button on the remote, which will display the Main Menu on the TV screen. Press 8 (Preferences) and then press 6 (Closed Caption). On the Closed Caption screen, press 1. On the Closed Caption On/Off screen, select CC Off and then press Done from the TV screen (using your DISH remote). This will turn the feature off on the receiver. Test to see if it is turned off by watching a program that has CC. If it still appears, then the feature is activated through your TV. Please refer to your TV manual to turn the feature off. I hope this helps.
This is most commonly caused by the use of a Closed Caption text box.
This type of Closed Caption is not always supported by the broadcaster,
and results in the appearance of a black rectangle with scrambled or no
This can be quickly resolved by adjusting the
Closed Caption type to "CC1" or by disabling the Closed Caption feature
on your television.
get in the menu and change the close caption with the Olevia remote control
To enable close cationing on your TV follow this:-
 Press "Menu" button on the remote control to appear "Setup" menu on the screen.
 Use "Up and Down" arrows on the remote contol to select "Captions/Text" on your screen.
 Press "Right or Left " arrows to select any one of the following options. Caption-1, Caption-2, Caption-3, Caption-4 Text-1, Text-2, Text-3, Text-4.
 Press enter to return TV viewing.
To turn the caption feature to "On" or "Off'
 Press menu key on the remote control to display "Setup" menu.
 Using "UP/DOWN" buttons to select captions on your screen.
 Press "Right or Left" arrow to switch the captions feature 'ON" or "OFF" or "EZ Mute"
 Press enter to continue.
Features preferences Caption service This allows you to select the Closed Captions service levels of analog broadcasting to be displayed. Closed Captioning allows you to read the voice content of television programs on the TV screen. Designed to help the hearing impaired, this feature uses on-screen ‘text boxes’ to show dialogue and conversations while the TV program is in progress. Captions will appear on the screen during captioned broadcasts. & Select Captions service. é Press the cursor right. “ Select the desired Caption service: • CC 1, 2, 3 or 4 Dialogue (and descriptions) for the action on the captioned TV program shows on screen. Usually CC 1 is the most used. CC 2 may be used for alternate languages if they are being transmitted. • T 1, 2, 3 or 4 Often used for channel guide, schedules, bulletin board information for Closed Captions programs, news, weather informations or stock market reports. Not all Caption services are necessarily being used by a TV channel during the transmission of a Closed Caption program.
Features menu & Select Features in the TV Settings menu. é Press the cursor right to enter the Features menu. “ Select the menu items with the cursor up/down and adjust the settings with the cursor left/right. Closed captions This displays the transmitted CC- or CS-text on the screen according to your chosen CC or CS service in the Setup, Features preferences menu, This text can either be permanently displayed (assuming that the service is available in the broadcast) or only when mute is active. & Press the cursor right after having selected Closed captions. é Select On, Off or On during mute.
the close caption feature is different than the language in the menu.
Try to find the close caption feature in the menu and get it off. Now if she hit a button then chances are you find some button with that description in the remote control (close caption or text) make sure is off.
Press the menu button on the front panel of the tv or the remote control. Use the up and down arrows to find the features section.Press the right arrow to enter the sub-menu for the features section. Use the up and down arrows to find the closed caption section. Press the right arrow to enter the closed caption sub-menu.Used the up and down arrows and the enter button to go into each of the features, use the right and left arrows to adjust each control for you preferred viewing.Press enter again to select the feature in each of the controls.When you are satisfied with you selections press menu to exit the feature. This information can be found on the PROSCAN website in the customer section under manuals. Go to www.oncorpus.com.the information can be found on pages 21 and 24 of owners manual for your model television.I hope this information helps you with your problem.
The annoying black box is usually a feature of the closed captioning called "Text" You should be able to go in to onscreen menu and select caption options. Unless you need to have the closed captioning on for medical reasons, it maybe best just to turn off all captioning options.
Assuming whatever your TV receiving from has close caption. (Not all TV channel has close caption)
Solution 1) Get a new universal remote that support your model and has close caption button. Once you program in the code for your TV model and it works then all button should also programmed including th close caption button.
Solution 2) Search online for the owner manual and read see how to turn it on using buttons on TV (if possible).
Solution 3) Get new TV with close caption. (If you have an old old TV with bad and huge pixels then this solution is the best. Your eyes will thank you.)