Question about Xerox WorkCentre M20i All-In-One Laser Printer
Shut the machine off, and unplug it. On the back cover you will see smaller cover,maybe about 4 inches with two plastic tabs holding it in.
Remove that smaller cover, in there you will see 1 or 2 memory sticks. Remove them. Remember which it top and bottom.
With the memory removed, plug the machine back in and turn it on. Let it come al the way to ready.
Then shut off, unplug, reinstall the memory , plug it back in and turin it on. That should fix it. That is a software glitch and that process should resolve it. I have seen that several times.
Posted on Dec 08, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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