Question about SanDisk Sansa e250 MP3 Player

2 Answers

My Sansa is frozen

Ok, i plug my sansa in to the computer and the sandisk symbol comes up. After that it doesnt come up connected, it just says the sandisk symbol and starts going all these weird colours. I then unplug it and it stay on until the battery runs out. Can somebody please help?

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2 Answers

Re: My Sansa is frozen

I tried taking off the battery cover in the back and then removing and re-replacing the battery and re screwing it in. it worked for me..

Posted on Feb 28, 2007

Re: My Sansa is frozen

Well it could be something to do with the firmware, maybe you should try upgrading it

Posted on Feb 18, 2007

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I connect my sansa e250 into my computer and the mp3 player says connected but i see no sansa hardrive and the computer doesnt respond .

Turn Sansa off. Unplug USB and make sure its clean. Plug back in as normal. If no hardrive comes up go to My Computer and look for it and troubleshoot if necessary.

Finally, repeat this action above accept when you turn MP3 off, hold button for 15 seconds - release and then turn back on.

Nov 05, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

Frozen sansa

Press and hold the power button till the player resets. Then update the fimware to the latest version.

Apr 04, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer


Download the Sansa Recovery Tool from Sandisk's website (make sure the Sansa is not plugged into the computer yet). Once the Recovery Tool is downloaded, connect the Sansa to the computer while holding in the REC button and continue to hold it even after th player is plugged in. It should go into Recovery Mode in 10-15 seconds or so.

-Tha Mp3 Doctor

Dec 19, 2008 | SanDisk Sansa E280 MP3 Player

2 Answers


1. Connect Sansa to a Computer
2. Install the latest Firmware update for the Sansa

Firmware Update:


Oct 28, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa frozen

Reset the player - see manual or the Sandisk website for details - usually holding power in for 15 seconds or more
You are going to have to charge it for 3-4 hours before trying any additional fixes, because you let the battery drain

Jul 01, 2008 | SanDisk Sansa c200 MP3 Player

1 Answer

The pc doesn't recognize the m250

download the sansa connect recovery tool

download the manual and it will tell you how to reset your mp3

Feb 26, 2008 | SanDisk Sansa m250 MP3 Player

1 Answer

Sansa sandisk


Feb 21, 2008 | SanDisk Sansa e250 MP3 Player

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