Not making steam

hi tried99X. couple of possibilities: have you made sure steam wand is completely clean? allowed adequate time for water to heat? try looking inside: unplug machine, remove the ten screws on the bottom and gently lift away base: it does have wires connecting it to rest of machine so be carefull not to yank on them. locate the hose leading from the pump to the steam-arm (may be hard to see; use a good penlight and a small telescoping mirror if you have to; Autozone & other auto parts stores sell them for a couple of bucks-if you don't want to take off the entire casing of the machine. does the hose look okay?) also see if the pump has vibrated out of position. also, when's the last time you descaled? good luck!