Question about Nokia 6310i

1 Answer

Call ID Not Working

I cannot see the name or number when someone rings me it just comes up as Call. I have deleted all duplicate numbers but it doesn't help any ideas

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I contacted my service provider who updated my sim card over the network maybe this might help someone else.

Posted on Dec 10, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My incoming text messages show caller number and not ID why?


hello there,

Make sure you only have single entry for that person on your phonebook. Try to delete her or his name from your contacts to be able to know her duplicate.

Hope this helps.

May 12, 2011 | Motorola Mobility RAZR V3i Cellular Phone

2 Answers

Duplicate contacts on LG KP500 I have double checked my contacts but it doesn't seem to show any duplicate contacts, yet when this one number txts/rings me only the number shows up not their name..yet with...


Sometimes, caller ID (the name of the caller) does not appear on a call and is replaced with the phone number.

The main reasons for caller ID not working are:

1. Duplicate entries in contacts - by FAR the most common cause and unfortunately, the most awkward one to fix.

If the phone finds the same number against more than one name, it doesn't know which to use so, perfectly sensibly, it defaults to showing the number.

The only way to fix this is to remove duplicates from your contacts. Best way to do this would probably be in Outlook on the PC, but assuming you can't do that, then you have to find the numbers that aren't working a use the LATEST version of the Nokia Search Tool (http://europe.nokia.com/ovi-services-and-apps/search-o1) to find the duplicate entries:

NOTE: when you search, use PART of the number to avoid problems with formatting: searching for +441234567890 will NOT find +44 123 456 7890 whereas searching for 789 would.

2. Using your international dial code instead of '+'

Not sure if this applies to all phones, but if you store your number using your county's international dial code (eg: 004412345678990 - WRONG) instead of the '+' sign (+4412345678990 - RIGHT), it can cause problems.

3. "(0)" area code prefixes

Only a problem if you synch with MS Outlook. When you specify a country in MS Outlook, it will insert "(0)" into your phone number after the country code - while somewhere in Redmond, Bill Gates cackles - so +4412345678990 becomes +44 (0) 12345678990.

You need to remove the (0).

4. 9 and 10 digit numbers

There has been one report of problems with 9 and 10 digit numbers where one size doesn't work with SMS and the other with calls. Not sure that anyone else has ever come across this.

Feb 17, 2010 | Cell Phones

2 Answers

I have the LG cookie.. version KP500GOat_v10c.. I bought phone new yesterday..I have been saving my contacts on my handset but when they ring or txt me only their number shows not their name. Had anyone...


Sometimes, caller ID (the name of the caller) does not appear on a call and is replaced with the phone number.

The main reasons for caller ID not working are:

1. Duplicate entries in contacts - by FAR the most common cause and unfortunately, the most awkward one to fix.

If the phone finds the same number against more than one name, it doesn't know which to use so, perfectly sensibly, it defaults to showing the number.

The only way to fix this is to remove duplicates from your contacts. Best way to do this would probably be in Outlook on the PC, but assuming you can't do that, then you have to find the numbers that aren't working a use the LATEST version of the Nokia Search Tool (http://europe.nokia.com/ovi-services-and-apps/search-o1) to find the duplicate entries:

NOTE: when you search, use PART of the number to avoid problems with formatting: searching for +441234567890 will NOT find +44 123 456 7890 whereas searching for 789 would.

2. Using your international dial code instead of '+'

Not sure if this applies to all phones, but if you store your number using your county's international dial code (eg: 004412345678990 - WRONG) instead of the '+' sign (+4412345678990 - RIGHT), it can cause problems.

3. "(0)" area code prefixes

Only a problem if you synch with MS Outlook. When you specify a country in MS Outlook, it will insert "(0)" into your phone number after the country code - while somewhere in Redmond, Bill Gates cackles - so +4412345678990 becomes +44 (0) 12345678990.

You need to remove the (0).

4. 9 and 10 digit numbers

There has been one report of problems with 9 and 10 digit numbers where one size doesn't work with SMS and the other with calls. Not sure that anyone else has ever come across this.

Feb 17, 2010 | LG KP500 Cookie black on T-Mobile U-Fix...

1 Answer

When my messages come through on the phone it only shows the number and not the name of the person who sent it. How can I solve this problem?


Sometimes, caller ID (the name of the caller) does not appear on a call and is replaced with the phone number.

The main reasons for caller ID not working are:

1. Duplicate entries in contacts - by FAR the most common cause and unfortunately, the most awkward one to fix.

If the phone finds the same number against more than one name, it doesn't know which to use so, perfectly sensibly, it defaults to showing the number.

The only way to fix this is to remove duplicates from your contacts. Best way to do this would probably be in Outlook on the PC, but assuming you can't do that, then you have to find the numbers that aren't working a use the LATEST version of the Nokia Search Tool (http://europe.nokia.com/ovi-services-and-apps/search-o1) to find the duplicate entries:

NOTE: when you search, use PART of the number to avoid problems with formatting: searching for +441234567890 will NOT find +44 123 456 7890 whereas searching for 789 would.

2. Using your international dial code instead of '+'

Not sure if this applies to all phones, but if you store your number using your county's international dial code (eg: 004412345678990 - WRONG) instead of the '+' sign (+4412345678990 - RIGHT), it can cause problems.

3. "(0)" area code prefixes

Only a problem if you synch with MS Outlook. When you specify a country in MS Outlook, it will insert "(0)" into your phone number after the country code - while somewhere in Redmond, Bill Gates cackles - so +4412345678990 becomes +44 (0) 12345678990.

You need to remove the (0).

4. 9 and 10 digit numbers

There has been one report of problems with 9 and 10 digit numbers where one size doesn't work with SMS and the other with calls. Not sure that anyone else has ever come across this.

Feb 13, 2010 | Nokia 5530 XpressMusic Smartphone

1 Answer

When someone calls me,it displays 'call' on Nokia E71,what to do? I don't have duplicates on my phone and when i type in *#30#,it says 'number of caller is not available'.Please help me


In some instances the caller might have caller-id blocked or a *67 manaul caller id block.

You are correct if you have a duplicate contact entry it does not show the name of the caller incoming.

Nov 19, 2009 | Nokia E71 Smartphone

2 Answers

My nokia e71 is not recognizing my contacts.....when I get a call/text from someone saved in my contacts, the number shows up and not the name


see the memory first, you might duplicate the names and number, delete those number with have a duplicate, that is the reason why it is only the number but not the name will show up

Nov 04, 2009 | Dual Electronics CECT P168 Cellular Phone

1 Answer

Razr v3 phone numbers are coming up with no caller id.


check wheter the coneacts are already available or delete everyhting and re upload your contacts

Sep 15, 2009 | Motorola Mobility RAZR V3

2 Answers

E63 - contact names do not appear next to text messages in inbox


No duplicates in there if there is more than one number attached to more than one name the nokia refuses to show caller name, cheak phonebook to make sure there is one number to one name only

Apr 16, 2009 | Nokia E63 Cell Phone

1 Answer

Names won't display in inbox


Hi!

In my many years of using Nokia phones, I noticed that when there are duplicate entries on both SIM card and Phone memory, the names will not appear when they send you messages. You may try to check your phone and sim memory if the numbers are stored on both and delete the duplicate or choose just one memory to use, whether it be the SIM or phone memory to avoid conflicts.

Happy Holidays!

Dec 24, 2008 | Cell Phones

Not finding what you are looking for?
Nokia 6310i Logo

Related Topics:

56 people viewed this question

Ask a Question

Usually answered in minutes!

Top Nokia Cell Phones Experts

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18297 Answers

IT Solution
IT Solution

Level 3 Expert

805 Answers

Are you a Nokia Cell Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...